At a Glance
- Tasks: Lead and grow the Clarins business while providing top-notch customer service.
- Company: Join a global leader in skincare and make-up with a commitment to innovation.
- Benefits: Competitive pay, 28 days leave, employee discounts, and wellbeing services.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team making life more beautiful and sustainable.
- Qualifications: 2 years management experience in beauty or retail, strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story?
The role: Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do:
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have:
- 2 Years background in a management role – ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.
Business Manager (36.5hrs/wk) in Newcastle upon Tyne employer: Clarins Group
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and innovation. As a Business Manager in JLP Newcastle, you will enjoy competitive compensation, generous employee benefits, and ample opportunities for personal and professional growth, all while contributing to our mission of making life more beautiful and sustainable. Join us to be part of a passionate team dedicated to excellence in customer service and the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager (36.5hrs/wk) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, or even hit up social media groups. The more you engage, the better your chances of landing that Business Manager role at Clarins.
✨Tip Number 2
Show off your passion for skincare and beauty during interviews. Share your personal experiences and how they relate to the role. Remember, Clarins is all about making life more beautiful, so let your enthusiasm shine through!
✨Tip Number 3
Prepare for those tricky interview questions by practising your responses. Think about your management experience and how you've motivated teams in the past. We want to see how you can lead by example and deliver excellent customer service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins family and contributing to our mission of caring for people and the planet.
We think you need these skills to ace Business Manager (36.5hrs/wk) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for skincare and beauty shine through. We want to see how excited you are about the industry and how you can contribute to our mission of making life more beautiful.
Tailor Your Experience:Make sure to highlight your relevant experience in management and beauty retail. We’re looking for someone who can lead a team effectively, so share specific examples of how you've motivated and developed others in your previous roles.
Be Customer-Focused:Since customer service is key in this role, emphasise your customer-focused approach in your application. Share stories that demonstrate your ability to deliver excellent service and how you’ve maximised opportunities in past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Clarins Group
✨Know Your Stuff
Before the interview, dive deep into Clarins Group's values and mission. Understand their commitment to skincare and beauty, and be ready to discuss how your passion aligns with their ethos. This shows you’re not just interested in the job, but also in being part of their story.
✨Showcase Your Leadership Skills
As a Business Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully coached or motivated a team. Highlight specific situations where your leadership made a difference, especially in a retail or beauty environment.
✨Be Customer-Centric
Clarins places a strong emphasis on customer service. Think of instances where you went above and beyond for a customer or improved customer satisfaction. Be ready to share these stories to demonstrate your customer-focused mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to new product launches or how they support team development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
