At a Glance
- Tasks: Deliver exceptional beauty treatments and engage customers in skincare conversations.
- Company: Join the renowned beauty brand, Clarins, in a vibrant team environment.
- Benefits: Enjoy competitive pay, 33 days off, generous discounts, and wellbeing services.
- Other info: Flexible shifts available; we celebrate diversity and inclusion in our workplace.
- Why this job: Be part of a brand that values passion for beauty and customer care.
- Qualifications: NVQ 2 & 3 in Beauty Therapy and experience in customer service required.
The predicted salary is between 20000 - 25000 £ per year.
Location: Newcastle Upon Tyne, GB, NE99 1AR
Company: CLARINS
Delivering treatments and exceptional client care, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
Responsibilities
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the spa and when promoting the brand on counter.
- Focus on customer loyalty, keeping customers returning to the brand.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Have the confidence to overcome selling challenges.
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area.
Benefits
- Competitive compensation package.
- 33 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
You are
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer‑focused and results‑oriented.
You have
- NVQ 2 & 3 or equivalent Beauty Therapy qualification.
- Experience in a hands‑on beauty or retail role with exceptional customer service skills.
- Ability to be flexible and work shifts including weekends and evenings.
We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Therapist (37.5hrs/wk) in Newcastle upon Tyne employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Newcastle Upon Tyne that fosters personal and professional growth. With competitive compensation, generous annual leave, and a commitment to employee wellbeing, we empower our Beauty Therapists to thrive while delivering outstanding customer experiences and engaging in our unique brand journey.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Therapist (37.5hrs/wk) in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Clarins Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Clarins Group
Don't be shy about reaching out to Clarins Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Beauty Therapist (37.5hrs/wk) in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Clarins Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Clarins Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
