At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join the renowned beauty brand, CLARINS, in a vibrant team.
- Benefits: Enjoy competitive pay, generous leave, and employee discounts.
- Other info: Flexible shifts, including weekends, with great career growth opportunities.
- Why this job: Be part of a brand journey that transforms customer experiences.
- Qualifications: Experience in beauty or retail with strong communication skills.
The predicted salary is between 22000 - 28000 £ per year.
Location: Newcastle Upon Tyne, GB, NE99 1AB
Company: CLARINS
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro‑active and enjoy exploring new sales opportunities.
- Customer‑focused and results‑oriented.
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (36.5hrs/wk) in Newcastle upon Tyne employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Newcastle Upon Tyne. Our commitment to employee growth is reflected in our comprehensive training programmes and generous benefits, including a competitive compensation package, 28 days of annual leave, and a rewarding employee discount. Join us to be part of a passionate team that values diversity and encourages you to explore your potential while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (36.5hrs/wk) in Newcastle upon Tyne
✨Tip Number 1
Get to know the brand inside out! Research Clarins, their products, and their unique selling points. This way, when you chat with potential employers, you can show off your passion for skincare and beauty, making you stand out as a candidate.
✨Tip Number 2
Practice your communication skills! Role-play common interview scenarios with a friend or in front of a mirror. Being confident and articulate is key, especially when discussing customer service and product knowledge.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops where you can meet industry professionals. Building relationships can lead to job opportunities, and who knows, you might even get a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at StudySmarter.
We think you need these skills to ace Beauty Coach (36.5hrs/wk) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that translates into exceptional customer service.
Tailor Your Experience:Make sure to highlight any relevant experience in beauty or retail roles. We’re looking for those exceptional customer service skills, so don’t be shy about sharing specific examples of how you've wowed customers in the past!
Be Authentic:We value genuine communication, so write in a way that feels true to you. Use your own voice to convey your personality and confidence, as we want to get to know the real you through your application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Inside Out
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Clarins' product range, ingredient stories, and benefits. This will not only show your passion for beauty but also demonstrate your commitment to providing exceptional customer service.
✨Practice Your Communication Skills
As a Beauty Coach, you'll need to be a confident communicator. Practice articulating your thoughts clearly and engagingly. Consider role-playing with a friend or family member to simulate customer interactions and refine your ability to build relationships quickly.
✨Showcase Your Customer Service Experience
Prepare examples from your previous roles that highlight your exceptional customer service skills. Think about times when you went above and beyond for a customer or successfully overcame a selling challenge. This will help you illustrate your suitability for the role.
✨Embrace the Brand Story
Clarins values the brand journey, so be ready to discuss how you would create retail theatre and engage customers in the brand's story. Think of creative ways to attract customers and keep them coming back, and be prepared to share your ideas during the interview.
