At a Glance
- Tasks: Lead the Clarins team to deliver exceptional customer service and grow the business.
- Company: Join Clarins, a leading beauty brand committed to inclusivity and employee growth.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Embrace a culture of diversity and equal opportunity at Clarins.
- Why this job: Be part of a dynamic team that values your passion for beauty and personal development.
- Qualifications: 2 years in management, preferably in beauty or retail, with strong coaching skills.
The predicted salary is between 30000 - 40000 € per year.
The role
Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have
- 2 Years background in a management role – ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. Equal opportunity employer.
Business Manager( 37.5hrs) in London employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. Located in the heart of London, our team enjoys competitive compensation, generous employee benefits, and a commitment to professional development, all while working with a passionate group dedicated to beauty and skincare. Join us to be part of a company that values your contributions and supports your journey towards achieving your full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager( 37.5hrs) in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and retail industry, especially those who work at Clarins. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We all know that confidence is key, so role-play with a friend or in front of the mirror to nail your delivery!
✨Tip Number 3
Show your passion for skincare and beauty during your conversations. Share your experiences and insights about the industry; it’ll demonstrate your genuine interest and help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Business Manager( 37.5hrs) in London
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how your enthusiasm aligns with our values at Clarins, so don’t hold back!
Tailor Your Experience:Make sure to highlight your management experience in beauty or retail. We’re looking for specific examples of how you’ve coached and motivated a team, so be detailed!
Be Customer-Focused:Since customer service is key, share instances where you’ve gone above and beyond for customers. We want to know how you’ve created memorable experiences in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Clarins Group
✨Know Your Stuff
Before the interview, dive deep into Clarins' products and values. Familiarise yourself with their skincare lines and any recent launches or promotions. This will not only show your passion for beauty but also demonstrate that you're proactive and genuinely interested in the brand.
✨Showcase Your Leadership Skills
As a Business Manager, you'll need to lead by example. Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you motivated your team or improved customer service. Be ready to discuss your coaching style and how you develop individual team members.
✨Be Customer-Focused
Clarins places a strong emphasis on customer service. During the interview, share stories that highlight your commitment to customer satisfaction. Discuss how you've handled challenging customer interactions and turned them into positive experiences. This will illustrate your results-oriented mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, upcoming brand events, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
