At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins, a leading global skincare and make-up brand.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Diverse and inclusive workplace with growth opportunities.
- Why this job: Be part of a passionate team making life more beautiful for everyone.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 25000 - 32000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story?
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance-based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
About Clarins Group: B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet" is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women. To learn more about our group and our commitments to people, visit.
Equal opportunity employer: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (37.5hrs/pw) in London employer: Clarins Group
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and inclusion. Our London location provides employees with competitive benefits, including generous annual leave, a rewarding employee discount, and access to wellbeing services, all while fostering personal and professional growth. Join us to be part of a passionate team dedicated to making life more beautiful for our customers and each other.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (37.5hrs/pw) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, values, and unique selling points. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Attend beauty events, workshops, or even online webinars related to skincare and beauty. Connecting with industry professionals can open doors and give you insider tips on job openings that might not be advertised.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience and passion for beauty. This will come in handy during interviews or casual meet-ups, helping you make a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Clarins family and ready to contribute to making life more beautiful!
We think you need these skills to ace Beauty Coach (37.5hrs/pw) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Experience:Make sure to highlight any relevant experience in beauty or retail roles. We’re looking for those exceptional customer service skills, so don’t be shy about showcasing your achievements and how they relate to the role!
Be Authentic:We value genuine communication, so be yourself in your application. Share your unique story and how it connects to our brand values. Authenticity goes a long way in making a memorable impression!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at Clarins Group
✨Know Your Products Inside Out
As a Beauty Coach, you'll need to have a solid understanding of skincare and make-up products. Research Clarins' product range, including their unique ingredients and benefits. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled challenging situations or turned a negative experience into a positive one. This will show your potential employer that you're ready to maintain high standards in customer interactions.
✨Practice Your Communication Style
Since the role requires confident and articulate communication, practice speaking clearly and engagingly. You might want to role-play with a friend or family member, simulating customer interactions. This will help you feel more comfortable and natural during the actual interview.
✨Emphasise Your Passion for Beauty
Clarins is looking for someone who is genuinely passionate about skincare and beauty. Be prepared to discuss what beauty means to you and how it influences your life. Sharing personal stories or experiences can help convey your enthusiasm and align with the company's values.
