At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Boots Lancaster, a leading beauty retailer with a focus on customer experience.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts available, including weekends, with opportunities for growth.
- Why this job: Be part of a dynamic team and share your passion for beauty with customers.
- Qualifications: Experience in beauty or retail, excellent communication, and a proactive attitude.
The predicted salary is between 12000 - 15000 £ per year.
Based in Boots Lancaster, deliver exceptional customer service by developing skincare conversations with customers, engaging them in the brand journey, and increasing product sales.
What you’ll do:
- Maintain consistently high customer service and product knowledge.
- Promote brand differentiation and link with ingredient stories, product benefits, and usage.
- Create retail theatre to attract and entice customers, integrating the brand journey as a story during engagement.
- Focus on customer loyalty, encouraging repeat visits.
- Overcome selling challenges with confidence.
Who you are:
- Passionate about skincare and beauty.
- Confident, articulate communicator.
- Pro‑active and eager to explore new sales opportunities.
- Customer‑focused and results‑oriented.
What you have:
- Experience in a hands‑on beauty or retail role with exceptional customer service skills.
- Excellent communication skills; can build relationships quickly.
- Flexible to work shifts including weekends and evenings.
We provide:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance‑based bonus.
- Access to wellbeing services through the Employee Assistance Programme.
We welcome applications from all backgrounds and are a member of the ILO (International Labour Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (22.5hrs/wk) in Lancaster employer: Clarins Group
At Boots Lancaster, we pride ourselves on being an exceptional employer that values our employees' growth and wellbeing. As a Beauty Coach, you'll enjoy a competitive compensation package, generous employee discounts, and access to comprehensive training opportunities, all within a supportive and inclusive work culture that encourages creativity and customer engagement. Join us in delivering outstanding skincare experiences while benefiting from a flexible work environment and a commitment to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (22.5hrs/wk) in Lancaster
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into the skincare products and their unique stories. This will not only help you engage in meaningful conversations but also show your passion for beauty.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to build confidence in discussing product benefits and overcoming selling challenges. The more you practice, the more natural it will feel during the real deal.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to exceptional service and customer loyalty.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Beauty Coach (22.5hrs/wk) in Lancaster
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the products and how you can engage customers in their beauty journey.
Highlight Your Experience:Make sure to showcase any hands-on beauty or retail experience you've got. We’re looking for those exceptional customer service skills, so share specific examples of how you've wowed customers in the past!
Be Confident and Articulate:As a Beauty Coach, communication is key! Use clear and confident language in your application to demonstrate that you can build relationships quickly and effectively with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Brush up on your skincare knowledge before the interview. Be ready to discuss different products, their ingredients, and how they benefit the skin. This will show your passion for beauty and help you engage in meaningful conversations with customers.
✨Practice Your Customer Engagement Skills
Think of scenarios where you can demonstrate exceptional customer service. Role-play with a friend or family member to practice how you would approach a customer, create retail theatre, and encourage loyalty. Confidence in these interactions will set you apart.
✨Show Off Your Communication Skills
During the interview, focus on being articulate and clear. Share examples of how you've built relationships with customers in the past. Highlight your ability to overcome challenges and how you’ve turned difficult situations into positive experiences.
✨Be Flexible and Open-Minded
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Show enthusiasm for working weekends and evenings, and express your eagerness to explore new sales opportunities. This attitude will resonate well with the interviewers.
