At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins Group, a global leader in skincare and make-up.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a passionate team making life more beautiful.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 24000 - 30000 € per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story?
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer‑focused and results‑oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. Equal opportunity employer. We welcome applications from all backgrounds.
Beauty Coach (35hrs/pw) in Hounslow employer: Clarins Group
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that celebrates diversity and innovation. As a Beauty Coach, you'll enjoy competitive compensation, generous employee discounts, and a commitment to your professional growth through extensive training opportunities. Join us in our mission to make life more beautiful while working in an environment that values your unique talents and encourages you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (35hrs/pw) in Hounslow
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, their unique ingredients, and the stories behind them. This will not only help you in interviews but also show your genuine passion for skincare.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events where Clarins is present. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you engage customers and handle objections. This will prepare you for the real deal and demonstrate your proactive approach during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clarins family and ready to contribute to making life more beautiful.
We think you need these skills to ace Beauty Coach (35hrs/pw) in Hounslow
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how your enthusiasm aligns with our mission of making life more beautiful!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We appreciate when you connect your skills directly to what we’re looking for in a Beauty Coach.
Be Authentic:Don’t be afraid to let your personality come through in your writing. We value genuine communication, so share your unique story and how it relates to our brand journey.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board to help us write the next chapter!
How to prepare for a job interview at Clarins Group
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Clarins' product range. Familiarise yourself with their key ingredients, benefits, and unique selling points. This will not only show your passion for skincare but also demonstrate your commitment to providing exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you engaged customers, resolved issues, or created memorable shopping experiences. This will help you illustrate your ability to maintain high standards of service, which is crucial for the role.
✨Engage with the Brand Story
Clarins has a rich history and a strong brand narrative. Be ready to discuss how you can incorporate this story into your customer interactions. Think about ways to create 'retail theatre' that captivates customers and enhances their journey with the brand.
✨Demonstrate Your Passion for Beauty
Let your enthusiasm for skincare and beauty shine through during the interview. Share what excites you about the industry and how you stay updated on trends. This will resonate with the interviewers and show that you’re genuinely invested in helping customers find the right products.
