At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins Group, a brand committed to beauty and inclusivity.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Embrace diversity and grow in an equal-opportunity culture.
- Why this job: Combine your passion for beauty with a rewarding career in a vibrant environment.
- Qualifications: Experience in beauty or retail, excellent communication, and a proactive attitude.
The predicted salary is between 22000 - 28000 € per year.
Ready to bring passion into your career?
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer‑focused and results‑oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. Equal opportunity employer.
Beauty Coach (37.5hrs/pw) in High Wycombe employer: Clarins Group
At Clarins Group, we are dedicated to creating a vibrant and inclusive work environment where beauty enthusiasts can thrive. As a Beauty Coach, you will enjoy competitive compensation, generous employee discounts, and extensive training opportunities, all while being part of a team that values diversity and personal growth. Our commitment to employee wellbeing and a culture of inclusivity makes us an exceptional employer for those passionate about skincare and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (37.5hrs/pw) in High Wycombe
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, ingredient stories, and unique selling points. This will help you engage customers in meaningful conversations and show your passion for skincare.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing products and overcoming selling challenges. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show off your creativity! Think about how you can create retail theatre that tells a story and draws customers in. Whether it’s through displays or engaging demos, make the shopping experience memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Beauty Coach (37.5hrs/pw) in High Wycombe
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Experience:Make sure to highlight any relevant experience in beauty or retail roles. We’re looking for those exceptional customer service skills, so don’t be shy about sharing specific examples of how you've wowed customers in the past!
Be Authentic:We value genuine communication, so write your application in a way that feels true to you. Use your own voice and style to convey your personality – we want to get to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Brush up on your skincare knowledge before the interview. Be ready to discuss different ingredients, their benefits, and how they relate to the products you'll be selling. This shows your passion and expertise, which is key for a Beauty Coach role.
✨Engage with the Brand Story
Familiarise yourself with the brand's journey and unique selling points. During the interview, weave this narrative into your answers to demonstrate how you can create that 'retail theatre' and engage customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you overcame challenges or turned a negative experience into a positive one, as this will resonate well with the interviewers.
✨Be Confident and Articulate
Practice your communication skills ahead of time. The ability to articulate your thoughts clearly and confidently is crucial in this role. Consider doing mock interviews with friends or family to build your confidence.
