At a Glance
- Tasks: Deliver exceptional customer service and engage customers in the beauty brand journey.
- Company: Join Clarins at Boots Harrogate, a leader in skincare and beauty.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts and opportunities for growth in an inclusive environment.
- Why this job: Be part of a passionate team and make a real impact in beauty.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 12000 - 16000 € per year.
Location: Harrogate, GB, HG1 1RY
Company: CLARINS
Role
- Deliver exceptional customer service, develop skincare conversations, engage customers in the brand journey, and increase product sales.
Responsibilities
- Maintain a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation, linking ingredient stories to product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story while engaging with shoppers.
- Drive customer loyalty, keeping customers returning to the brand.
- Overcome selling challenges confidently.
About You
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro‑active and enjoy exploring new sales opportunities.
- Customer‑focused and results‑oriented.
Qualifications
- Experience in a hands‑on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and ability to build relationships quickly.
- Flexibility to work shifts, including weekends and evenings.
Benefits
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – our reward and benefits platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance‑based bonus.
- Access to a range of wellbeing services through our Employee Assistance Programme.
We welcome applications from all backgrounds. We are a member of the ILO and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (22.5hrs/wk) in Harrogate employer: Clarins Group
At CLARINS, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Harrogate. Our Beauty Coaches enjoy competitive compensation, generous employee discounts, and a commitment to personal growth through extensive training opportunities. With a focus on inclusivity and wellbeing, we empower our team to thrive while delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (22.5hrs/wk) in Harrogate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products and their unique benefits. This way, when you chat with customers, you can confidently share your knowledge and create engaging conversations.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build your confidence in discussing skincare. The more you practice, the easier it will be to connect with customers and drive those sales.
✨Tip Number 3
Show your passion for beauty! When you're genuinely excited about the products, it shines through in your interactions. Customers are more likely to engage with someone who truly loves what they’re selling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Beauty Coach (22.5hrs/wk) in Harrogate
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the products and the brand, so share your experiences and what excites you about this role!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for specific examples of how you've delivered exceptional customer service and engaged customers in previous roles.
Be Confident and Articulate:Since communication is key in this role, ensure your written application reflects your ability to communicate clearly and confidently. Use a friendly tone that matches our brand's voice, and don’t shy away from showcasing your personality!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture there!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Understand the key ingredients in Clarins products and how they benefit different skin types. This will help you engage in meaningful conversations about the brand and show your passion for beauty.
✨Practice Your Customer Engagement Skills
Since the role is all about exceptional customer service, practice how you would approach customers and start conversations. Think of ways to create a 'retail theatre' that draws people in. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
✨Show Your Sales Savvy
Be prepared to discuss your previous sales experiences and how you've overcome challenges in the past. Think of specific examples where you turned a hesitant customer into a loyal one. This will demonstrate your results-oriented mindset and ability to drive customer loyalty.
✨Be Yourself and Stay Positive
Finally, don’t forget to be yourself! Show your enthusiasm for the role and the brand. A positive attitude can go a long way in making a great impression. Remember, they’re looking for someone who is not just skilled but also passionate about skincare and beauty.
