Clarins Group, a leading skincare and makeup company, seeks a Head of Customer Services (Maternity Cover) at its Harlow Head Office. The role focuses on managing the UK Customer Service function across Consumers, Trade Customers and in-store teams, with an emphasis on exceptional service and cost control.
Based at the National Distribution site, you will drive training, performance development and 5 Star service, while overseeing GDPR compliance, service levels and cross-functional collaboration
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Head of Customer Services - Hybrid Lead (Maternity Cover) in Harlow employer: Clarins Group
At Clarins Group in Sutton Coldfield, we pride ourselves on being an exceptional employer that values creativity and passion in the beauty industry. Our supportive work culture fosters personal growth and development, offering employees unique opportunities to enhance their skills while engaging with customers in meaningful ways. With a focus on teamwork and innovation, we empower our Beauty Coaches to share their love for skincare and storytelling, making every day rewarding and impactful.