At a Glance
- Tasks: Lead the Credit Control team and ensure smooth credit processes.
- Company: Join Clarins, a global leader in skincare with a commitment to beauty and sustainability.
- Benefits: Enjoy flexible working, competitive pay, and opportunities for personal growth.
- Other info: Be part of a B-Corp certified company that values diversity and social responsibility.
- Why this job: Make a real impact in a caring and inclusive environment while developing your career.
- Qualifications: 5 years of Credit Control experience and strong Excel skills required.
The predicted salary is between 40000 - 50000 £ per year.
Responsible for ensuring company credit and collections policies and procedures are adhered to. Team development, recruitment and reviews. Complete the departmental reporting. Regular ongoing monitoring of the portfolio of accounts to identify and follow up any outstanding issues with credit agency alerts, late payment of invoices, debit notes, credit claims, salary overpayments and disputes. Managing the monthly B2C account reconciliations (i.e. E-Comm and Retail outlets).
What you’ll do:
- Provide guidance to Credit Control team and act as point of escalation as/when required
- Conduct regular 1:1s with team members
- Monitor daily processes timetable to ensure all actions are completed on time (e.g. cash receipts processing, Ecom & Retail Outlets allocations, Held Order review)
- Oversee routine upload of billing to customer invoicing portals (Amazon, JLP, others)
- Monitor aged balances to ensure appropriate actions are being taken to secure payments on the agreed due date
- Attend stakeholder meetings to discuss and progress collections issues
- Ensure all debit note deductions are being actioned to minimise balance remaining on AR at each month end
- Support Held Orders process (owing to overdue balance and/or exceeded credit limit)
- 12 Week Rolling AR Forecast – prepare, review & subject to FLT and other stakeholders (weekly)
- Review Credit Control team mailbox to ensure enquiries/other are actioned
- Support routine & ad hoc reporting/analyses
You have:
- A good educational standard and relevant CICM qualification is required
- Minimum of 5 years' relevant Credit Control experience: essential that some has been gained in a Retail Credit Control environment
- Must be computer literate with working knowledge of accounting software and advanced Excel experience is essential
- Practical experience of end-to-end collections/AR process
- Demonstrable efficient time management, prioritisation and organisational skills
We have:
- 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
- Unique products and innovative services
- A commitment to Social & Environmental Responsibility embedded in our raison d'être
- A caring and inclusive corporate culture
- Development and training opportunities
- Attractive compensation and benefits
- We Care Day – Volunteering
- A flexible work environment, with up to 2 days of remote working per week
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose 'making life more beautiful, passing on a more beautiful planet,' is a core commitment outlined in our by‑laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women. We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Credit Manager (FTC) in Harlow employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. With a commitment to social and environmental responsibility, our Harlow location provides a flexible hybrid working environment, competitive benefits, and opportunities for meaningful contributions through initiatives like We Care Day. Join us in making life more beautiful while thriving in a dynamic team dedicated to excellence in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Manager (FTC) in Harlow
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Clarins Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Manager (FTC) in Harlow
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Clarins Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Clarins Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Clarins Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Clarins Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Clarins Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Clarins Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
