At a Glance
- Tasks: Deliver exceptional customer service and engage customers in our beauty brand journey.
- Company: Join Clarins, a global leader in skincare and make-up with a passion for innovation.
- Benefits: Enjoy competitive pay, generous leave, employee discounts, and wellbeing services.
- Other info: Flexible shifts, opportunities for growth, and a commitment to diversity and inclusion.
- Why this job: Be part of a vibrant team making life more beautiful for customers and the planet.
- Qualifications: Experience in beauty or retail, excellent communication, and a passion for skincare.
The predicted salary is between 24000 - 30000 £ per year.
Ready to bring passion into your career? A global leading skincare and make‑up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer‑focused and results‑oriented
You have:
- Experience in a hands‑on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You – Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance‑based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Clarins Beauty Coach (35.5hrs/wk) in Halifax employer: Clarins Group
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that celebrates diversity and innovation. Our employees enjoy competitive compensation, generous benefits including 28 days of annual leave, and a supportive environment that fosters personal and professional growth. Join us in our mission to make life more beautiful while engaging with customers and sharing your passion for beauty in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Clarins Beauty Coach (35.5hrs/wk) in Halifax
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, their unique ingredients, and the stories behind them. This will help you engage customers in meaningful conversations and show your passion for skincare.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build your confidence in discussing products and overcoming selling challenges. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show off your creativity! Think about how you can create an engaging retail experience that tells the brand's story. Whether it's through visual displays or interactive demos, make sure customers feel the magic of Clarins.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins family and ready to bring your passion into your career.
We think you need these skills to ace Clarins Beauty Coach (35.5hrs/wk) in Halifax
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for skincare and beauty shine through! We want to see your enthusiasm for the industry and how it aligns with our mission of making life more beautiful.
Tailor Your Experience:Make sure to highlight any relevant experience in beauty or retail roles. We’re looking for those exceptional customer service skills, so share specific examples that showcase your ability to connect with customers and drive sales.
Be Authentic:Don’t be afraid to let your personality come through in your application. We value confident and articulate communicators, so be yourself and show us how you can engage customers in our brand journey.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Clarins!
How to prepare for a job interview at Clarins Group
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Clarins' product range. Understand the unique ingredients and benefits of each product, as well as the brand's story. This knowledge will not only impress your interviewers but also show your genuine passion for skincare.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples from your past experiences where you delivered exceptional customer service. Think about how you engaged customers, resolved issues, or created memorable shopping experiences. This will demonstrate your ability to maintain high standards in customer interactions.
✨Emphasise Your Communication Style
As a Beauty Coach, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play potential customer interactions with a friend to refine your approach. This will help you feel more comfortable during the actual interview.
✨Demonstrate Your Passion for Beauty
Let your enthusiasm for skincare and beauty shine through. Share what inspires you about the industry and how you stay updated on trends. This passion can set you apart from other candidates and align you with Clarins' mission of making life more beautiful.
