At a Glance
- Tasks: Deliver exceptional beauty treatments and engage customers in skincare conversations.
- Company: Join the renowned beauty brand, Clarins, in a vibrant Glasgow location.
- Benefits: Enjoy 33 days annual leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts with opportunities for growth in a supportive environment.
- Why this job: Be part of a brand that values inclusivity and empowers your passion for beauty.
- Qualifications: NVQ 2 & 3 in Beauty Therapy and a love for skincare.
The predicted salary is between 20000 - 25000 € per year.
Location: Glasgow, GB, G1 2GF
Company: CLARINS
Benefits
- Competitive compensation package
- 33 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
Role Summary
Deliver treatments and exceptional client care, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
Responsibilities
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
- Focus on customer loyalty, keeping customers returning to the brand
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Have the confidence to overcome selling challenges
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area
Qualifications & Experience
- Passionate about skincare and beauty
- A confident and articulate communicator
- Customer-focused and results-oriented
- NVQ 2 & 3 or equivalent Beauty Therapy qualification
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Ability to be flexible and work shifts including weekends and evenings
EEO Statement
Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Therapist (36.45hrs/wk) in Glasgow employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a competitive compensation package alongside 33 days of annual leave and a generous employee discount. Our vibrant work culture in Glasgow fosters inclusivity and personal growth, with ample training opportunities and a focus on wellbeing through our Employee Assistance Programme. Join us to not only deliver outstanding beauty treatments but also to be part of a brand that values your contributions and encourages your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Therapist (36.45hrs/wk) in Glasgow
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Clarins' products and values. This way, you can show off your passion for skincare and how you can contribute to their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can create that engaging retail theatre they’re after.
✨Tip Number 3
Don’t forget to highlight your flexibility! Mention your willingness to work shifts, including weekends and evenings. This shows you're ready to jump in and help out whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clarins team and are keen to be part of their journey.
We think you need these skills to ace Beauty Therapist (36.45hrs/wk) in Glasgow
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that translates into exceptional client care.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in beauty therapy and customer service. We’re looking for those standout moments where you’ve gone above and beyond for clients!
Craft a Compelling Cover Letter:Use your cover letter to tell us your story. Share why you want to join Clarins and how you can contribute to our brand journey. Be authentic and let your personality shine!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Brush up on your skincare knowledge before the interview. Be ready to discuss different products, their benefits, and how they relate to Clarins' unique brand story. This will show your passion for beauty and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond for a client. This will demonstrate your customer-focused approach, which is crucial for a role at Clarins.
✨Practice Your Selling Techniques
Since the role involves selling products, practice how you would engage customers in conversations about skincare. Role-play scenarios where you overcome selling challenges and create a 'retail theatre' experience. This will help you feel more confident during the interview.
✨Emphasise Your Flexibility
Clarins values flexibility, so be prepared to discuss your availability and willingness to work shifts, including weekends and evenings. Highlight any previous experiences where you adapted to changing schedules or demands, showing that you're a team player.
