At a Glance
- Tasks: Deliver exceptional customer service and engage customers in our beauty brand journey.
- Company: Join Clarins Group, a global leader in skincare and makeup innovation.
- Benefits: Competitive pay, generous discounts, 28 days leave, and wellbeing services.
- Other info: Flexible hours with opportunities for growth and a supportive team culture.
- Why this job: Combine your passion for beauty with a rewarding career in a dynamic environment.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 12 - 15 € per hour.
Ready to bring passion into your career? A global leading skincare and makeup company, Clarins Group is dedicated to innovation and beauty. We are looking for a Beauty Coach based in Boots Douglas IOM.
About the Role
- Deliver exceptional customer service, developing skincare conversations with customers, engaging them in our brand journey and increasing product sales.
- Maintain a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story while engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Overcome selling challenges with confidence.
About You
- Passionate about skincare and beauty.
- Confident and articulate communicator.
- Pro‑active and enjoys exploring new sales opportunities.
- Customer‑focused and results‑oriented.
Requirements
- Experience in a hands‑on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and ability to build relationships quickly.
- Flexibility to work shifts, including weekends and evenings.
We Offer
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance‑based bonus.
- Access to Wellbeing services through our Employee Assistance Programme.
We welcome applications from all backgrounds and are committed to diversity and inclusion.
Beauty Coach (10hrs/wk) in Douglas employer: Clarins Group
At Clarins Group, we pride ourselves on being a global leader in skincare and makeup, offering our employees a vibrant work culture that fosters passion and creativity. As a Beauty Coach at Boots Douglas IOM, you will enjoy competitive compensation, generous employee discounts, and a commitment to your professional growth through extensive training opportunities. Join us in delivering exceptional customer service while being part of a diverse and inclusive team that values innovation and beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (10hrs/wk) in Douglas
✨Tip Number 1
Get to know the brand inside out! Dive into Clarins' product range and their unique ingredient stories. This will not only help you engage customers but also show your passion for skincare during interviews.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing products and overcoming selling challenges. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show off your creativity! Think of fun ways to create retail theatre that tells the brand's story. Whether it's through visual displays or engaging conversations, let your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Beauty Coach (10hrs/wk) in Douglas
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for those standout moments where you’ve delivered great customer service or engaged customers effectively.
Be Confident and Articulate:When writing your application, communicate clearly and confidently. We appreciate applicants who can express their thoughts well, as this reflects how you’ll engage with our customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Clarins Group
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Clarins' product range. Understand the key ingredients, benefits, and unique selling points. This will not only impress your interviewers but also show your genuine passion for skincare and beauty.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged customers, resolved issues, or created memorable shopping experiences. This will demonstrate your ability to maintain high standards of service.
✨Engage with the Brand Story
Familiarise yourself with Clarins' brand story and values. Be ready to discuss how you can incorporate this narrative into your customer interactions. Showing that you can create a 'retail theatre' will highlight your creativity and understanding of the brand's journey.
✨Be Ready to Overcome Challenges
Think of potential selling challenges you might face in the role and prepare strategies to overcome them. Whether it’s handling objections or turning a hesitant customer into a loyal one, demonstrating your proactive approach will set you apart.
