At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins Group, a global leader in skincare and make-up.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts and opportunities for personal growth in an inclusive environment.
- Why this job: Be part of a passionate team making life more beautiful for everyone.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 12000 - 16000 € per year.
Ready to bring passion into your career? A global leading skincare and make‑up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are number one skincare company in Europe and accelerating our development in Asia and the Americas.
Location: Dartford, GB, DA9 9SA
The role:
- Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro‑active and enjoy exploring new sales opportunities.
- Customer‑focused and results‑oriented.
You have:
- Experience in a hands‑on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
Equal opportunity employer:
We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Coach (16.75 hrs/pw) MAT COVER in Dartford employer: Clarins Group
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions innovation and independence. Located in Dartford, our Beauty Coach role not only provides competitive compensation and generous employee benefits but also fosters personal growth through extensive training and a commitment to diversity and inclusion. Join us in making life more beautiful for both our customers and employees, while enjoying the unique opportunity to engage with a passionate community dedicated to excellence in beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (16.75 hrs/pw) MAT COVER in Dartford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, their unique ingredients, and the stories behind them. This will help you engage customers in meaningful conversations and show your passion for skincare.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing products and overcoming selling challenges. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show off your creativity! Think about how you can create a retail theatre that tells the brand's story. Whether it's through displays or engaging demos, make sure to capture the attention of your customers and keep them coming back.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and genuinely interested in joining our team at Clarins.
We think you need these skills to ace Beauty Coach (16.75 hrs/pw) MAT COVER in Dartford
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in beauty or retail. We’re looking for specific examples of how you've engaged customers and driven sales.
Be Authentic:When writing your application, be yourself! We value authenticity and want to know who you are beyond your qualifications. Share your unique story and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets to the right people quickly!
How to prepare for a job interview at Clarins Group
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Clarins' product range. Familiarise yourself with their key ingredients, benefits, and unique selling points. This will not only show your passion for skincare but also demonstrate your commitment to providing exceptional customer service.
✨Engage with the Brand Story
Clarins is all about storytelling. Prepare to discuss how you can create a 'retail theatre' that captivates customers. Think of ways to weave the brand's history and values into your conversations, making the shopping experience memorable and engaging.
✨Showcase Your Customer Service Skills
Be ready to share specific examples from your past experiences where you delivered outstanding customer service. Highlight situations where you overcame challenges or turned a negative experience into a positive one. This will illustrate your proactive approach and ability to build relationships quickly.
✨Demonstrate Flexibility and Enthusiasm
Clarins values flexibility, so be prepared to discuss your availability and willingness to work shifts, including weekends and evenings. Show your enthusiasm for exploring new sales opportunities and how you can contribute to customer loyalty, keeping them coming back for more.
