At a Glance
- Tasks: Engage customers with skincare conversations and promote our unique brand story.
- Company: Join the vibrant team at Clarins, a leader in beauty and skincare.
- Benefits: Enjoy competitive pay, generous discounts, and 28 days of annual leave.
- Other info: Flexible shifts available, including weekends, with great growth opportunities.
- Why this job: Turn your passion for beauty into a rewarding career with real impact.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 12 - 15 € per hour.
Ready to bring passion into your career? Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
Responsibilities
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
Candidate profile
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro-active and enjoy exploring new sales opportunities.
- Customer-focused and results-oriented.
Requirements
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
Benefits
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
Equal Opportunity Employer. We welcome applications from all backgrounds and are committed to fostering an equal-opportunity culture where everyone can reach their full potential.
Beauty Coach (11 hrs/pw) in Cardiff employer: Clarins Group
At CLARINS, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Cardiff. As a Beauty Coach, you'll not only enjoy competitive compensation and generous employee discounts but also benefit from extensive training opportunities that foster personal and professional growth. Join us to be part of a team that values passion for skincare and beauty while promoting customer loyalty in a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (11 hrs/pw) in Cardiff
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Clarins' product range and their unique ingredient stories. This will not only impress them but also help you engage customers better.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to build confidence in discussing skincare and beauty topics. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show your passion for beauty! During interviews, share personal experiences with skincare products and how they’ve impacted you. Authenticity goes a long way in building trust with both the interviewers and future customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Clarins team.
We think you need these skills to ace Beauty Coach (11 hrs/pw) in Cardiff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for skincare and beauty shine through. We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in beauty or retail. We’re looking for candidates who can demonstrate their ability to engage customers and create memorable experiences.
Be Clear and Confident:Use clear and confident language in your application. We appreciate articulate communicators who can express their thoughts well, so don’t hold back on showcasing your communication skills!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role directly!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Clarins' products, their unique ingredients, and how they benefit customers. This will not only show your passion for beauty but also demonstrate that you're ready to engage customers in meaningful conversations.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to help a customer or turned a challenging situation into a positive one. This will highlight your ability to maintain high standards and build customer loyalty.
✨Practice Your Communication
As a Beauty Coach, you'll need to be a confident and articulate communicator. Practice answering common interview questions out loud, focusing on clarity and enthusiasm. You might even want to role-play with a friend to simulate the interview environment and get comfortable expressing your thoughts.
✨Embrace the Brand Story
Clarins is all about storytelling, so think about how you can weave the brand's narrative into your responses. Be prepared to discuss how you would create 'retail theatre' and engage customers in the brand journey. Showing that you understand and can embody the brand's ethos will set you apart from other candidates.
