At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins, a leading global skincare and make-up brand with a passion for beauty.
- Benefits: Competitive pay, generous leave, employee discounts, and wellbeing services.
- Other info: Flexible shifts, opportunities for growth, and a commitment to diversity.
- Why this job: Be part of a vibrant team that makes life more beautiful for everyone.
- Qualifications: Experience in beauty or retail, excellent communication, and a passion for skincare.
The predicted salary is between 12000 - 16000 € per year.
Ready to bring passion into your career? A global leading skincare and make‑up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer-focused and results‑oriented
You have
- Experience in a hands‑on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. Equal opportunity employer.
Beauty Coach (14.5hrs/pw) in Cambridge employer: Clarins Group
At Clarins Group, we pride ourselves on being a leading skincare and make-up company that values passion, innovation, and diversity. Our Cambridge location offers a vibrant work culture where employees are encouraged to grow through comprehensive training and generous benefits, including competitive compensation, 28 days of annual leave, and a rewarding employee discount. Join us in our mission to make life more beautiful while enjoying a supportive environment that champions inclusivity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (14.5hrs/pw) in Cambridge
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Clarins' products and values. This way, you can show your passion for skincare and how you can contribute to their mission of making life more beautiful.
✨Tip Number 2
Practice your communication skills! As a Beauty Coach, you'll need to engage customers effectively. Try role-playing with friends or family to build your confidence in discussing products and creating that retail theatre.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your proactive approach and ability to build relationships quickly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins team and ready to embrace the beauty journey with us.
We think you need these skills to ace Beauty Coach (14.5hrs/pw) in Cambridge
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for specific examples of how you've engaged customers and driven sales in the past.
Be Authentic:When writing your application, be yourself! We value authenticity and want to get a sense of who you are as a person. Share your unique story and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Clarins' product range, key ingredients, and their benefits. This will not only show your passion for beauty but also demonstrate that you're ready to engage customers in meaningful conversations.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled challenging situations or turned a negative experience into a positive one. This will highlight your ability to maintain high standards and build customer loyalty.
✨Create Your Own Retail Theatre
Think about how you can create an engaging shopping experience for customers. During the interview, share your ideas on how to promote products creatively and tell the brand's story. This will show your proactive approach and understanding of what makes a retail environment successful.
✨Be Confident and Articulate
Practice your communication skills ahead of time. You want to come across as confident and articulate during the interview. Consider doing mock interviews with friends or family to refine your delivery and ensure you can build relationships quickly, just like you would with customers.
