At a Glance
- Tasks: Lead the Clarins business, ensuring top-notch customer service and team development.
- Company: Join a global skincare leader with a passion for beauty and innovation.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Exciting opportunities for personal growth and a vibrant work culture.
- Why this job: Be part of a dynamic team that makes life more beautiful every day.
- Qualifications: 2 years in management, ideally in beauty or retail, with strong coaching skills.
The predicted salary is between 30000 - 40000 £ per year.
Business Manager (30hrs/wk)
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence.
Its raison d’être is \"making life more beautiful, passing on a more beautiful planet\".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story?
We are looking for a Business Manager (30hrs/wk) based in Stringers Department Store.
The role: Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team.
You will lead by example providing excellent customer service at all times.
What you’ll do
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have
- 2 Years background in a management role – ideally in a beauty or retail setting.
- Significant experience in a Beauty retail or Spa environment.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
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Business Manager (30hrs/wk) employer: Clarins Group
At Clarins Group in Tring, we pride ourselves on being an excellent employer that values passion and dedication in the beauty industry. Our vibrant work culture fosters collaboration and creativity, offering employees generous leave, competitive compensation, and extensive training opportunities to support personal and professional growth. Join us to be part of a team that not only champions exceptional customer service but also encourages you to thrive in your career while enjoying exclusive employee discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager (30hrs/wk)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Clarins Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Business Manager (30hrs/wk)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Clarins Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Clarins Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Clarins Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Clarins Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Clarins Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Clarins Group!
