At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join a leading beauty brand with a passion for skincare.
- Benefits: Competitive pay, generous discounts, and 28 days annual leave.
- Other info: Flexible shifts and opportunities for personal growth in a vibrant environment.
- Why this job: Combine your love for beauty with a rewarding career in customer engagement.
- Qualifications: Experience in beauty or retail with strong communication skills.
The predicted salary is between 12 - 15 € per hour.
Ready to bring passion into your career?
Location: Bury St Edmunds, GB, IP33 1BX
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer‑focused and results‑oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. Equal opportunity employer.
Beauty Coach (7.5hrs/pw) in Bury St Edmunds employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Bury St Edmunds that fosters passion and creativity in the beauty industry. With competitive compensation, generous employee discounts, and a commitment to personal growth through training opportunities, we empower our Beauty Coaches to thrive while delivering outstanding customer service. Join us to be part of a team that values your contributions and supports your journey in the world of skincare and beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (7.5hrs/pw) in Bury St Edmunds
✨Tip Number 1
Get to know the brand inside out! Dive into their product stories and ingredient benefits. When you chat with customers, your passion will shine through, making it easier to engage them in the brand journey.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing skincare topics. The more comfortable you are, the better you'll connect with customers and boost those sales.
✨Tip Number 3
Show off your creativity! Think of fun ways to create retail theatre that draws customers in. Whether it's a unique display or an interactive demo, make the shopping experience memorable and engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are genuinely excited about joining our team and bringing their passion for beauty to life.
We think you need these skills to ace Beauty Coach (7.5hrs/pw) in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that translates into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for those standout moments where you’ve delivered great customer service or tackled selling challenges.
Be Authentic:When writing your application, be yourself! We value genuine communication, so let your personality come through. Share your unique story and how it connects with our brand journey.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with the brand's products, their unique ingredients, and how they benefit customers. This will not only show your passion but also help you engage in meaningful conversations during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to help a customer or turned a challenging situation into a positive one. This will demonstrate your ability to maintain high standards and build relationships quickly.
✨Practice Your Communication
As a Beauty Coach, being a confident and articulate communicator is key. Practice answering common interview questions out loud, focusing on clarity and enthusiasm. You might even want to role-play with a friend to get comfortable with engaging customers and promoting products.
✨Embrace the Brand Story
Understand the brand's journey and how it connects with its customers. Be ready to discuss how you would create 'retail theatre' and engage customers in the brand story. This shows that you’re not just selling products, but also creating an experience that keeps customers coming back.
