At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join the vibrant team at Clarins, a leader in beauty.
- Benefits: Enjoy competitive pay, generous leave, and employee discounts.
- Other info: Flexible shifts and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a brand that values beauty and inclusivity while making an impact.
- Qualifications: Experience in beauty or retail with strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro‑active and enjoy exploring new sales opportunities.
- Customer‑focused and results‑oriented.
You have:
- Experience in a hands‑on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance‑based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Coach (29hrs/pw)Mat Cover in Bristol employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Bristol that champions inclusivity and diversity. Our Beauty Coaches enjoy competitive compensation, generous employee discounts, and extensive training opportunities, all while engaging in meaningful customer interactions that enhance their professional growth. Join us to be part of a team that values your passion for beauty and skincare, and empowers you to thrive in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (29hrs/pw)Mat Cover in Bristol
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, ingredient stories, and customer service ethos. This will help you engage customers in meaningful conversations and show your passion for skincare.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing products and overcoming selling challenges. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show your proactive side! Think of creative ways to create retail theatre that attracts customers. Whether it's a unique display or an engaging story about a product, let your creativity shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins team and ready to embark on this beauty journey with us.
We think you need these skills to ace Beauty Coach (29hrs/pw)Mat Cover in Bristol
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that translates into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for those standout moments where you’ve delivered great customer service or tackled selling challenges.
Be Authentic:When writing your application, be yourself! We value genuine communication, so let your personality come through. Share your unique story and how it connects with our brand journey.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Brush up on your skincare knowledge before the interview. Familiarise yourself with Clarins' product range, ingredient stories, and benefits. This will not only show your passion for beauty but also help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled challenges and turned them into positive outcomes. This will demonstrate your ability to maintain high standards and build customer loyalty.
✨Practice Your Communication
As a Beauty Coach, you'll need to be a confident communicator. Practice articulating your thoughts clearly and engagingly. You might even want to role-play with a friend to simulate the interview environment and get comfortable with discussing products and customer interactions.
✨Embrace the Brand Story
Understand the brand's journey and how it connects with customers. Be ready to discuss how you would create retail theatre and engage customers in the brand story. This shows that you’re not just selling products but are invested in the overall customer experience.
