At a Glance
- Tasks: Deliver exceptional beauty treatments and engage customers in skincare conversations.
- Company: Join the renowned beauty brand, Clarins, in a vibrant Glasgow location.
- Benefits: Enjoy 33 days annual leave, generous discounts, and wellbeing services.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a brand journey that enhances customer loyalty and boosts sales.
- Qualifications: Experience in beauty therapy and a passion for skincare is essential.
The predicted salary is between 24000 - 30000 € per year.
Location: Glasgow, GB, G1 2GF
Company: CLARINS
Benefits
- Competitive compensation package
- 33 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
Role Summary
Deliver treatments and exceptional client care, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
Responsibilities
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
- Focus on customer loyalty, keeping customers returning to the brand
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Have the confidence to overcome selling challenges
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area
Beauty Therapist (36.45hrs/wk) employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Glasgow. With competitive compensation, generous annual leave, and a strong focus on employee wellbeing, we empower our Beauty Therapists to thrive through continuous training and development opportunities. Join us to be part of a brand that values customer engagement and loyalty, while enjoying unique benefits like performance-based bonuses and substantial employee discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Therapist (36.45hrs/wk)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products and their unique ingredient stories. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate client interactions. This will help you feel more confident when discussing how you maintain high standards of service during interviews.
✨Tip Number 3
Showcase your sales skills! Think of examples where you've successfully sold a product or service. Be ready to share these stories in your interviews to demonstrate your ability to engage customers and drive sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Beauty Therapist (36.45hrs/wk)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty therapy shine through! Share your experiences and what excites you about working with Clarins. We want to see your enthusiasm for skincare and customer care.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the job description. We’re looking for someone who can deliver exceptional client care and engage customers in our brand journey, so don’t hold back on showcasing relevant experiences!
Be Professional Yet Personal:While we appreciate professionalism, don’t forget to add a personal touch to your application. Share a story or two about your previous roles that demonstrate your ability to create a memorable customer experience. We love a good narrative!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at Clarins Group
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Clarins' product range and their unique selling points. This will help you engage in meaningful conversations about skincare and demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to ensure client satisfaction, as this is crucial for a Beauty Therapist role.
✨Practice Your Selling Techniques
Be ready to discuss your approach to selling products. Consider how you would create 'retail theatre' and engage customers in the brand story. Practising these techniques can help you feel more confident during the interview.
✨Emphasise Hygiene Standards
Since maintaining hygiene is key in this role, be prepared to talk about your experience with cleanliness and safety protocols in treatment rooms. Highlighting your commitment to high standards will show that you take the role seriously.
