At a Glance
- Tasks: Deliver top-notch beauty treatments and create an engaging customer experience.
- Company: Join the renowned Clarins team at JLP Solihull Spa.
- Benefits: Enjoy 33 days off, generous discounts, and a performance bonus.
- Other info: Dynamic work environment with opportunities for growth and training.
- Why this job: Be part of a brand that values skincare and customer loyalty.
- Qualifications: Passion for beauty and NVQ Level 2 required.
The predicted salary is between 20000 - 25000 € per year.
We are looking for a Beauty Therapist based in JLP Solihull Spa.
Benefits
- Competitive compensation package
- 33 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
Responsibilities
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
- Focus on customer loyalty, keeping customers returning to the brand
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Have the confidence to overcome selling challenges
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area
Qualifications / Profile
- Passionate about skincare and beauty
- A confident and articulate communicator
- Customer-focused and results-oriented
Required Experience
- NVQ 2
Beauty Therapist (30.4hrs/wk) employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Solihull. Our Beauty Therapists enjoy competitive compensation, generous annual leave, and extensive training opportunities, all while being part of a team that values customer loyalty and professional growth. With access to wellbeing services and a rewarding employee discount, we ensure our staff feel valued and supported in their journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Therapist (30.4hrs/wk)
✨Tip Number 1
Get to know the brand! Dive into Clarins' story and values. When you understand what makes them tick, you can show off your passion for skincare and beauty during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail down how you'd handle different scenarios. This will help you feel more confident when discussing your approach to customer loyalty.
✨Tip Number 3
Showcase your selling skills! Think of creative ways to present the unique brand differentiation and product benefits. Maybe even prepare a mini-presentation to demonstrate your retail theatre ideas.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Beauty Therapist (30.4hrs/wk)
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and why you’d be a great fit for our team!
Tailor Your CV:Make sure your CV highlights relevant experience, especially any customer service roles or beauty therapy qualifications. We’re looking for someone who can connect with our customers and deliver top-notch service.
Craft a Compelling Cover Letter:Use your cover letter to tell us your story! Share why you want to work with us at JLP Solihull Spa and how you can contribute to our brand. Be genuine and let your personality come through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Clarins Group
✨Know Your Products Inside Out
Make sure you’re familiar with Clarins' product range and the unique benefits of each item. This will help you confidently discuss how these products can enhance customer experiences during your interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided exceptional customer service. Highlight how you maintained high standards and built customer loyalty, as this is crucial for the role.
✨Practice Your Communication
As a Beauty Therapist, being articulate is key. Practice explaining treatments and product benefits clearly and engagingly. You might even want to role-play with a friend to get comfortable with your delivery.
✨Demonstrate Your Passion
Let your enthusiasm for skincare and beauty shine through. Share what inspires you about the industry and how you keep up with trends. This passion can set you apart from other candidates.
