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- Tasks: Deliver skincare treatments and exceptional client care while boosting product sales.
- Company: Join Clarins, a leading global skincare and make-up brand with a commitment to beauty and innovation.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Why this job: Be part of a diverse team that values inclusion and offers a chance to make a positive impact.
- Qualifications: NVQ 2 & 3 in Beauty Therapy and experience in customer service required.
- Other info: Flexible shifts including weekends; perfect for students looking to gain experience in the beauty industry.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story?
The role: Delivering treatments and exceptional client care, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you'll do:
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter.
- Focus on customer loyalty, keeping customers returning to the brand.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Have the confidence to overcome selling challenges.
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Comfortable in a target driven environment.
- Customer-focused and results-oriented.
You have:
- NVQ 2 & 3 or equivalent Beauty Therapy qualification.
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Therapist (21.75hrs) employer: Clarins Group
Contact Detail:
Clarins Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist (21.75hrs)
✨Tip Number 1
Familiarise yourself with Clarins' product range and brand story. Understanding their unique selling points and ingredient stories will help you engage customers effectively during your interactions.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Being able to articulate the benefits of products and treatments confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your passion for skincare and beauty in your conversations. Whether it's through social media or networking events, demonstrating your enthusiasm can attract attention from potential employers.
✨Tip Number 4
Consider gaining additional experience in customer service roles, even if they're not directly related to beauty therapy. This will enhance your ability to create a positive customer journey, which is crucial for this role.
We think you need these skills to ace Beauty Therapist (21.75hrs)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Beauty Therapist at Clarins. Highlight your relevant experience in skincare and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your NVQ qualifications and any hands-on beauty or retail experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skincare and beauty. Mention how your values align with Clarins' mission of making life more beautiful and your commitment to exceptional customer care.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with customers in previous roles. This is crucial for a position that requires engaging clients and promoting products.
How to prepare for a job interview at Clarins Group
✨Show Your Passion for Skincare
Make sure to express your genuine enthusiasm for skincare and beauty during the interview. Share personal experiences or stories that highlight your passion, as this aligns perfectly with Clarins' values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Clarins places a strong emphasis on client care, so showcasing your ability to engage and retain customers will be crucial.
✨Know the Brand Inside Out
Familiarise yourself with Clarins' product range, brand story, and unique selling points. Being able to discuss their products confidently will demonstrate your commitment and commercial awareness.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises where you might need to sell a product or handle a customer query. Practising these scenarios can help you feel more confident and articulate during the interview.
