Beauty Therapist (16.75hrs/pw)
Beauty Therapist (16.75hrs/pw)

Beauty Therapist (16.75hrs/pw)

Southampton Full-Time No home office possible
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Clarins Group

At a Glance

  • Tasks: Deliver skincare treatments and exceptional client care while boosting product sales.
  • Company: Join Clarins, a global leader in skincare and make-up with a commitment to beauty and innovation.
  • Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and career development opportunities.
  • Why this job: Be part of a diverse team that values inclusivity and offers a rewarding work environment.
  • Qualifications: NVQ 2 & 3 in Beauty Therapy and experience in customer service required.
  • Other info: Flexible shifts including weekends; perfect for students looking to gain experience.

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Date: 6 Aug 2025

Location: Southampton, GB, S015 1QA

Company: CLARINS

Beauty Therapist (16.75hrs/pw)

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is \”making life more beautiful, passing on a more beautiful planet\”.

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role:
Delivering treatments and exceptional client care, you\’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you\’ll do:
Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
Focus on customer loyalty, keeping customers returning to the brand
Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
Have the confidence to overcome selling challenges
Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area

You are:
Passionate about skincare and beauty
A confident and articulate communicator
Comfortable in a target driven environment
Customer-focused and results-oriented

You have:
NVQ 2 & 3 or equivalent Beauty Therapy qualification
Experience in a hands on beauty or retail role with exceptional customer service skills
Commercial awareness
Ability to be flexible and work shifts including weekends and evening

We have:
Competitive compensation package
28 days annual leave (inclusive of bank holidays)
Clarins For You – Our Reward and Benefits Platform
Generous employee discount and training allocation
Potential to earn up to 3% performance based bonus
Career Development opportunities
Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

About Clarins GroupAB-Corp certifiedglobal leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose \”making life more beautiful, passing on a more beautiful planet,\” is a core commitment outlined in our by-laws.Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.This culture allowed us to achieve the certification of Forbes\’ World’s Best Employers 2024, Forbes\’ World’s Best Employers 2024 for Women.To learn more about our group and our commitments to people, visitwww.groupeclarins.com .Equal opportunity employerWe believe in making life more beautiful for our employees and our customers.Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

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Beauty Therapist (16.75hrs/pw) employer: Clarins Group

At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and inclusion. Our Southampton location provides a supportive environment where Beauty Therapists can thrive, with competitive benefits including generous employee discounts, career development opportunities, and access to wellbeing services. Join us to not only enhance your skills but also contribute to our mission of making life more beautiful for everyone.
Clarins Group

Contact Detail:

Clarins Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Beauty Therapist (16.75hrs/pw)

Tip Number 1

Familiarise yourself with Clarins' product range and brand story. Understanding their unique selling points and ingredient stories will help you engage customers effectively and demonstrate your passion for the brand during interviews.

Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will highlight your ability to maintain high standards of service, which is crucial for a Beauty Therapist at Clarins.

Tip Number 3

Network with current or former employees of Clarins on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

Tip Number 4

Demonstrate your flexibility and willingness to work shifts, including weekends and evenings. Be ready to discuss your availability and how you can contribute to the team’s success during busy periods.

We think you need these skills to ace Beauty Therapist (16.75hrs/pw)

Customer Service Skills
Skincare Knowledge
Beauty Therapy Qualifications (NVQ 2 & 3 or equivalent)
Sales Skills
Communication Skills
Commercial Awareness
Attention to Detail
Hygiene Standards Maintenance
Flexibility in Working Hours
Target Driven Mindset
Ability to Build Customer Loyalty
Engagement and Storytelling Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Beauty Therapist at Clarins. Highlight your relevant experience in skincare and customer service in your application.

Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your NVQ qualifications and any hands-on beauty or retail experience you have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skincare and beauty. Mention how your values align with Clarins' commitment to making life more beautiful and promoting diversity.

Showcase Customer Focus: In your application, provide examples of how you've delivered exceptional customer service in previous roles. This will demonstrate your ability to maintain high standards and engage customers effectively.

How to prepare for a job interview at Clarins Group

Show Your Passion for Skincare

Make sure to express your genuine enthusiasm for skincare and beauty during the interview. Share personal experiences or stories that highlight your passion, as this aligns with Clarins' commitment to making life more beautiful.

Demonstrate Customer Service Skills

Prepare examples of how you've provided exceptional customer service in previous roles. Clarins values customer loyalty, so showcasing your ability to engage and retain customers will be crucial.

Know the Brand Inside Out

Familiarise yourself with Clarins' product range, brand values, and unique selling points. Being knowledgeable about their ingredient stories and product benefits will help you stand out as a candidate who can effectively promote the brand.

Be Ready for Role-Play Scenarios

Expect to participate in role-play scenarios where you may need to demonstrate your selling techniques or how you would handle customer interactions. Practising these skills beforehand can boost your confidence and performance during the interview.

Beauty Therapist (16.75hrs/pw)
Clarins Group
Location: Southampton
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