At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join the vibrant team at Clarins, a leader in beauty.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts available, including weekends and evenings.
- Why this job: Combine your passion for beauty with a rewarding career in retail.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Ready to bring passion into your career?
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro-active and enjoy exploring new sales opportunities.
- Customer-focused and results-oriented.
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. Equal opportunity employer. We welcome applications from all backgrounds.
Beauty Coach (7.5 hrs/pw) employer: Clarins Group
At CLARINS, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Oxford. Our Beauty Coaches enjoy competitive compensation, generous employee discounts, and a commitment to personal growth through extensive training opportunities. With a focus on customer engagement and loyalty, we empower our team to thrive in a supportive environment that celebrates passion for skincare and beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (7.5 hrs/pw)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, ingredient stories, and customer service ethos. This knowledge will help you engage customers and show your passion for skincare during interviews.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing beauty products and handling customer queries. The more comfortable you are, the better you'll connect with potential employers.
✨Tip Number 3
Showcase your sales skills! Think of examples from your past experiences where you’ve successfully engaged customers or overcome challenges. Be ready to share these stories during interviews to demonstrate your results-oriented mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Clarins team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Beauty Coach (7.5 hrs/pw)
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that translates into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for specific examples of how you've engaged customers and driven sales.
Be Authentic:When writing your application, be yourself! We appreciate genuine communication, so let your personality come through. This helps us get a feel for who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Clarins' product range, ingredient stories, and benefits. This will not only show your passion for beauty but also demonstrate your commitment to providing exceptional customer service.
✨Engage in Role-Play
Practice engaging customers in conversations about skincare. You could role-play with a friend or family member, focusing on how to create a 'retail theatre' experience. This will help you feel more confident in discussing products and overcoming selling challenges during the interview.
✨Show Your Passion
During the interview, let your enthusiasm for skincare and beauty shine through. Share personal experiences that highlight your love for the industry and how it drives you to provide excellent customer service. Passion is contagious, and it can make a lasting impression!
✨Prepare Questions
Have a few thoughtful questions ready to ask your interviewer. This shows your interest in the role and the company. You might ask about their approach to customer loyalty or how they encourage staff to explore new sales opportunities. It’s a great way to engage and demonstrate your proactive attitude.
