At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins, a leading skincare and make-up brand with a commitment to innovation.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Embrace a culture of inclusivity and growth in a dynamic work environment.
- Why this job: Be part of a passionate team that makes beauty accessible and impactful.
- Qualifications: Experience in beauty or retail with strong communication and customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Ready to bring passion into your career? We are looking for a Beauty Coach based in McArthurGlen Cheshire Oaks.
Responsibilities:
- Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
About the Candidate:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro-active and enjoy exploring new sales opportunities.
- Customer-focused and results-oriented.
Requirements:
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
Benefits:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group:
A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose 'making life more beautiful, passing on a more beautiful planet,' is a core commitment outlined in our by-laws. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (40hrs/wk) employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. As a Beauty Coach in Ellesmere Port, you'll enjoy competitive benefits, including generous annual leave, employee discounts, and access to wellbeing services, all while engaging with a passionate team dedicated to making life more beautiful. Join us to not only advance your career in the beauty industry but also to contribute to our mission of sustainability and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (40hrs/wk)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, ingredient stories, and customer service ethos. This knowledge will help you engage customers in meaningful conversations and show your passion for skincare.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing products and overcoming selling challenges. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show off your creativity! Think about how you can create a unique retail experience that tells the brand's story. Whether it's through visual displays or engaging demos, make sure to leave a lasting impression on customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins team and ready to bring your passion for beauty to life.
We think you need these skills to ace Beauty Coach (40hrs/wk)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in beauty or retail. We’re looking for specific examples of how you've engaged customers and created memorable experiences, so don’t hold back!
Be Authentic:We value genuine communication, so be yourself in your application. Share your unique story and how it connects to our brand values. Authenticity goes a long way in making a great impression!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Clarins Group
✨Know Your Products Inside Out
As a Beauty Coach, you'll need to be well-versed in skincare and beauty products. Make sure you research Clarins' product range, including their unique ingredients and benefits. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
During the interview, be prepared to share examples of how you've delivered exceptional customer service in the past. Highlight situations where you went above and beyond to meet customer needs, as this aligns perfectly with the role's focus on customer loyalty and satisfaction.
✨Practice Your Communication Style
Since the role requires confident and articulate communication, practice discussing skincare topics with friends or family. This will help you refine your ability to engage customers and convey product stories in an engaging way, which is crucial for creating that retail theatre.
✨Demonstrate Your Passion for Beauty
Let your enthusiasm for skincare and beauty shine through during the interview. Share your personal experiences with beauty products and how they have impacted your life. This genuine passion can set you apart from other candidates and show that you're a great fit for the Clarins team.
