At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join a leading beauty brand with a passion for skincare.
- Benefits: Competitive pay, generous leave, employee discounts, and wellbeing services.
- Other info: Flexible shifts and opportunities for personal growth in a vibrant environment.
- Why this job: Be part of a dynamic team and help customers discover their beauty journey.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 20000 - 25000 € per year.
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro‑active and enjoy exploring new sales opportunities.
- Customer‑focused and results‑oriented.
You have:
- Experience in a hands‑on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance‑based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
Beauty Coach (30hrs/wk – Maternity Cover) employer: Clarins Group
As a Beauty Coach with us, you'll be part of a vibrant team that values exceptional customer service and a passion for skincare. Our supportive work culture encourages personal growth and offers extensive training opportunities, alongside a competitive compensation package and generous employee benefits. Located in a dynamic retail environment, we provide a unique chance to engage customers in our brand journey while enjoying a fulfilling career in beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (30hrs/wk – Maternity Cover)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, ingredient stories, and unique selling points. This will help you engage customers in meaningful conversations and show your passion for skincare.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing products and overcoming selling challenges. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show off your creativity! Think about how you can create retail theatre that tells a story and draws customers in. Whether it’s a unique display or an engaging demo, make sure it reflects the brand's journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Beauty Coach (30hrs/wk – Maternity Cover)
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that translates into exceptional customer service.
Be Personable:Since you'll be engaging with customers, make sure your written application reflects your communication skills. Use a friendly tone and show us that you can build relationships quickly, just like you would with customers.
Highlight Relevant Experience:Don’t forget to mention any hands-on beauty or retail experience you have. We’re looking for someone who can hit the ground running, so showcase your exceptional customer service skills and any sales achievements.
Tailor Your Application:Make sure to tailor your application to our brand and the role. We love seeing candidates who understand our unique brand story and can connect it to their own experiences. Apply through our website to ensure we get your application directly!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with the brand's products, their unique ingredients, and how they benefit customers. This will not only show your passion for beauty but also help you engage in meaningful conversations during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you turned a challenging situation into a positive one. This will demonstrate your ability to maintain high standards and build customer loyalty, which is crucial for the role.
✨Practice Your Communication
As a Beauty Coach, you'll need to be a confident communicator. Practice articulating your thoughts clearly and engagingly. You might even want to role-play with a friend, simulating customer interactions to showcase your ability to connect and build relationships quickly.
✨Be Ready to Sell Yourself
Expect questions about how you would promote the brand and its products. Prepare to discuss your approach to creating retail theatre and enticing customers. Highlight your proactive nature and willingness to explore new sales opportunities, as this aligns perfectly with what they're looking for.
