At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins, a leading global skincare and make-up brand with a passion for beauty.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts, opportunities for growth, and a commitment to diversity.
- Why this job: Be part of a vibrant team that makes life more beautiful for everyone.
- Qualifications: Experience in beauty or retail, excellent communication, and a passion for skincare.
The predicted salary is between 12000 - 16000 £ per year.
Ready to bring passion into your career? A global leading skincare and make‑up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role involves delivering exceptional customer service, developing skincare conversations with customers, engaging them in our brand journey, and increasing product sales.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro‑active and enjoy exploring new sales opportunities.
- Customer-focused and results‑oriented.
You have:
- Experience in a hands‑on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. Equal opportunity employer.
Beauty Coach (14.5hrs/pw) employer: Clarins Group
At Clarins Group, we pride ourselves on being a leading employer in the beauty industry, offering a vibrant work culture that champions diversity and innovation. Our employees enjoy competitive compensation, generous benefits including 28 days of annual leave, and a supportive environment that fosters personal and professional growth. Located in the heart of Cambridge, our Beauty Coach role provides an exciting opportunity to engage with customers and share your passion for skincare while being part of a globally recognised brand committed to making life more beautiful.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (14.5hrs/pw)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Clarins' products and values. This way, you can show your passion for skincare and beauty, which is key for a role like this.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers, it’s important to articulate your thoughts clearly. Try role-playing with a friend to boost your confidence in discussing products and their benefits.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to exceptional service, which is crucial for a Beauty Coach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins family and ready to make life more beautiful!
We think you need these skills to ace Beauty Coach (14.5hrs/pw)
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in beauty or retail. We’re looking for specific examples of how you've engaged customers and driven sales.
Be Authentic:Don’t be afraid to let your personality come through in your writing. We value authenticity, so share your unique story and what makes you a great fit for the Beauty Coach role.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our team!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Clarins' product range, key ingredients, and their benefits. This will not only show your passion for beauty but also demonstrate that you're ready to engage customers in meaningful conversations.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled challenging situations or turned a negative experience into a positive one. This will highlight your ability to maintain high standards and build customer loyalty.
✨Engage with the Brand Story
Clarins places a strong emphasis on its brand story and values. Be ready to discuss how you can incorporate this narrative into your customer interactions. Think of creative ways to present the brand's unique selling points and how you would create an engaging retail experience.
✨Be Confident and Proactive
Confidence is key in sales roles. Practice speaking clearly and articulately about your ideas and experiences. Also, think of ways you can proactively seek out sales opportunities during the interview, showing that you're results-oriented and ready to take on challenges.
