At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join a vibrant beauty brand with a passion for skincare.
- Benefits: Competitive pay, 28 days annual leave, and flexible shifts.
- Other info: Dynamic role with opportunities to explore new sales avenues.
- Why this job: Be part of a brand journey and make a real impact on customer loyalty.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 24000 - 30000 € per year.
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer‑focused and results‑oriented
You have:
- Experience in a hands‑on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of)
Beauty Coach (30hrs/wk – Maternity Cover) in Bath employer: Clarins Group
As a Beauty Coach, you will thrive in a vibrant and supportive work culture that prioritises exceptional customer service and personal growth. With competitive compensation, 28 days of annual leave, and opportunities to engage with customers through creative retail experiences, this role offers a fulfilling career path in the beauty industry. Join us in a location that celebrates passion for skincare and fosters a community of like-minded individuals dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (30hrs/wk – Maternity Cover) in Bath
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, ingredient stories, and unique selling points. This way, when you chat with potential employers, you can show off your passion and knowledge about skincare and beauty.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or in front of a mirror. Being articulate and confident is key, especially when discussing customer service scenarios or overcoming selling challenges during interviews.
✨Tip Number 3
Showcase your customer service experience! Think of specific examples where you’ve gone above and beyond for customers. This will help you stand out and demonstrate that you’re results-oriented and customer-focused.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Beauty Coach (30hrs/wk – Maternity Cover) in Bath
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for skincare and beauty shine through. Share personal experiences or stories that highlight your passion and how it aligns with our brand values.
Highlight Customer Service Skills:Make sure to emphasise your exceptional customer service skills. Use specific examples from your past roles where you’ve gone above and beyond to create a memorable experience for customers.
Be Authentic and Engaging:We want to see your personality! Write in a way that reflects who you are. Be engaging and authentic, as this will help us get a sense of how you’ll connect with our customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Inside Out
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with the brand's products, their ingredients, and the benefits they offer. This will not only show your passion for beauty but also demonstrate your ability to engage customers in meaningful conversations.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to help a customer or turned a challenging situation into a positive one. This will highlight your customer-focused approach and problem-solving abilities.
✨Create a Retail Theatre Mindset
Think about how you can create an engaging shopping experience for customers. Be ready to discuss ideas on how to promote the brand's story and product benefits in a way that captivates customers. This shows your creativity and understanding of the retail environment.
✨Practice Your Communication Skills
Since being a confident communicator is key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you present your ideas and engage in conversation. This will help you feel more at ease during the actual interview.
