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For Companies At a Glance
- Tasks: Lead daily IT operations, ensuring systems run smoothly and efficiently.
- Company: Join Clarify, a dynamic company helping tech brands grow sustainably.
- Benefits: Enjoy flexible hybrid working, 25 days holiday, wellness days, and healthcare support.
- Why this job: Be part of a high-growth environment where your skills directly impact success.
- Qualifications: Experience in IT management, strong communication skills, and technical expertise required.
- Other info: Structured onboarding and personalised development plans to support your career growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Location: Hybrid – Theale (RG7 4SW) | 3 days per week in the office
Type: Full-Time | Permanent
At Clarify, we help global enterprise tech brands and high-growth scale-ups accelerate their revenue and achieve sustainable growth. As we continue to expand, we’re investing in the infrastructure and talent that power our business and we’re looking for a hands-on, proactive Junior IT Manager to lead our day-to-day IT operations.
Are you a Senior IT Technician or IT Team Leader looking for your next step? This is a great opportunity to take on more ownership and responsibility in a fast-paced, high-growth environment where your technical expertise and leadership will make a real impact.
Responsibilities
- Oversee the daily running of IT systems, ensuring all networks, hardware, and software function effectively.
- Provide support to Clarify employees across the UK and USA.
- Diagnose, repair, troubleshoot, and maintain hardware and software.
- Deliver hands-on support for system maintenance, troubleshooting, and network administration.
- Identify opportunities for system improvements, upgrades, and configurations.
- Collaborate with our internal Learning Academy to shape IT training for employees.
- Monitor the performance of all equipment, software, and services to ensure reliability and compliance with KPIs.
- Act as a trusted escalation point for technical challenges impacting business continuity.
Experience
- Previous experience in IT support, system administration, or a team leader role- ready to step up into management.
- Strong commercial awareness and the ability to prioritise effectively.
- Excellent communication skills with the confidence to support colleagues at all technical levels.
- Proven ability to deliver in a fast-paced, high-volume environment.
- A proactive, self-directed attitude with a focus on problem-solving and service delivery.
Technical Experience
- Windows IT Infrastructure
- Microsoft 365 deployments (Teams, SharePoint, etc.)
- On-Premise Active Directory with Group Policy Objects
- Azure AD with Microsoft InTune
- IP Networking design and administration
- PowerShell scripting
- Support of remote office and home users
- Familiarity with: Okta, Salesforce, Azure AD, Microsoft 365, Teams, SharePoint
Why You’ll Love It Here
At Clarify, we’re as committed to our people as we are to our performance. We believe in creating an environment where you can thrive — professionally and personally.
Here’s what you can look forward to:
- 25 days holiday + bank holidays (with the option to buy 5 extra days)
- 2 annual ‘Wellness Days’ to recharge and prioritise your wellbeing
- HSF Healthcare Scheme for everyday health support
- Flexible hybrid working – enjoy the balance of home and office life
- Free onsite parking
- Paid sick leave
- Structured onboarding and a personalised development plan tailored to your growth
- A vibrant company culture with regular team incentives and social events
Junior IT Manager employer: Clarify
Contact Detail:
Clarify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure AD, and PowerShell. Having hands-on experience or projects that showcase your skills with these tools can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Clarify on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing IT operations in a high-volume environment. Be ready to share specific examples of how you've successfully prioritised tasks and managed stakeholder expectations.
✨Tip Number 4
Showcase your soft skills, particularly your communication and relationship-building abilities. Since the role involves collaboration with various teams, demonstrating your capacity to work well with diverse groups will be crucial.
We think you need these skills to ace Junior IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management and technical skills that align with the job description. Emphasise your ability to oversee IT systems, troubleshoot issues, and manage stakeholder expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your proactive approach. Mention specific experiences where you successfully managed IT operations or improved system performance, and explain why you're excited about the opportunity at Clarify.
Highlight Technical Skills: In your application, clearly list your technical skills, especially those mentioned in the job description such as Windows IT Infrastructure, Microsoft 365, and Azure AD. Provide examples of how you've used these technologies in previous roles.
Showcase Soft Skills: Clarify values excellent communication and relationship-building skills. Include examples in your application that demonstrate your ability to communicate effectively with both technical and non-technical stakeholders, and how you’ve built strong working relationships in past roles.
How to prepare for a job interview at Clarify
✨Showcase Your Technical Skills
Be prepared to discuss your technical experience in detail, especially with Windows IT Infrastructure and Microsoft 365. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your hands-on capability.
✨Demonstrate Communication Skills
Since the role requires excellent communication with both technical and non-technical staff, practice explaining complex IT concepts in simple terms. This will show that you can bridge the gap between tech and business needs effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of past experiences where you diagnosed and resolved IT issues, particularly in high-volume environments, to illustrate your proactive approach.
✨Research the Company Culture
Clarify values a vibrant company culture, so take some time to understand their ethos and how they support employee wellbeing. Be ready to discuss how you align with their values and how you can contribute to a positive work environment.