Our Client, a respected and customer-focused motor retail group, is seeking an experienced Service Advisor to join their busy aftersales team. This is an excellent opportunity for a confident communicator with strong organisational skills and a passion for delivering exceptional customer service. The successful candidate you will be the key link between customers and the workshop, ensuring every visitor receives a professional, efficient and friendly experience. You will manage service bookings, provide accurate updates, and support the team to ensure all work is completed on time and to the highest standard. Greeting customers and managing service enquiries Booking vehicles in for service, repair and MOT Providing clear explanations of work required and associated costs Liaising with technicians to monitor progress and update customers Preparing invoices and processing payments Upselling additional products and services where appropriate Maintaining accurate records and ensuring compliance with company pr...
Service Advisor employer: Clarify Consultancy
As a rapidly expanding international manufacturing company, we pride ourselves on fostering a dynamic work culture that encourages innovation and ambition. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while being part of a team that values customer excellence and collaboration. Located in a vibrant area, we offer a supportive environment where your contributions directly impact our success and the satisfaction of our clients.
