At a Glance
- Tasks: Answer calls, greet visitors, and assist with admin tasks in a busy environment.
- Company: Join a national service company known for its positive and flexible culture.
- Benefits: Enjoy 20 days holiday, free parking, and a full benefits package.
- Other info: Great career growth opportunities in a relaxed working environment.
- Why this job: Be the friendly face of a cutting-edge company and make a real difference.
- Qualifications: Experience in customer service and strong IT skills are preferred.
The predicted salary is between 22000 - 26000 £ per year.
Our client, a national service company, is looking to recruit an enthusiastic, positive and flexible Customer Service/Receptionist to cover their very busy switchboard and front desk. Reporting to the Office Manager, responsibilities will include:
- Answering all incoming calls and forwarding callers to the appropriate extension
- Developing and maintaining productivity
- Assisting colleagues with administrative tasks, updating calendars, and scheduling meetings
- Conducting customer service calls and checking customers' current needs
- Greeting visitors and signing them in/out
- Organising incoming and franking outgoing post
- General ad hoc administration duties
- Providing excellent customer service
Previous experience of working in a client-focused environment and excellent IT skills are required; a background in engineering/technical could be an advantage. In addition, you will have the ability to work under pressure, possess a can-do attitude towards work, and have good interpersonal skills with an excellent telephone manner.
This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a full benefits package, 20 days holiday + bank holidays, free parking, and the opportunity of a career within a cutting-edge national company.
Customer Service/Receptionist in Preston employer: Clarify Consultancy Ltd
Join a dynamic national service company that values its employees and fosters a relaxed yet productive work environment. As a Customer Service/Receptionist, you will enjoy a comprehensive benefits package, including 20 days of holiday plus bank holidays, free parking, and ample opportunities for career advancement within a forward-thinking organisation. With a focus on employee growth and a supportive team culture, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service/Receptionist in Preston
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves answering calls, try doing mock calls with a friend. This will help you feel more confident and sound professional when it’s your turn to pick up the phone.
✨Tip Number 3
Don’t underestimate the power of a friendly smile! When you walk into the interview, greet everyone warmly. First impressions matter, and showing your positive attitude can set the tone for the whole meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service/Receptionist in Preston
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a positive attitude to our busy front desk.
Tailor Your Experience:Make sure to highlight any previous experience in client-focused environments. We love seeing how your background aligns with what we do, so don’t be shy about showcasing your relevant skills!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our team. Remember, first impressions count!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Clarify Consultancy Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their services, values, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Phone Etiquette
Since the role involves answering calls, practice your telephone manner. You can do this by role-playing with a friend or family member. Focus on being clear, friendly, and professional. Remember, first impressions count!
✨Show Off Your Multitasking Skills
The job requires juggling multiple tasks, so be prepared to discuss how you manage your time and priorities. Think of examples from your past experiences where you successfully handled several responsibilities at once, especially in a busy environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or situations. Prepare specific examples that highlight your problem-solving skills and ability to remain calm under pressure. This will demonstrate your capability to provide excellent customer service.
