Clarify Consultancy Ltd is recruiting a Service Desk Analyst to join our client’s IT solutions team. You will be the first point of contact for AV support, diagnose issues, provide remote assistance, and ensure incidents are resolved or escalated promptly.
You'll work with field engineers, project teams and clients across corporate, public sector and enterprise environments, delivering high-quality customer service, maintaining SLAs and contributing to accurate documentation and knowledge base
#J-18808-Ljbffr
Hybrid AV Service Desk Analyst — First‑Line IT Support employer: Clarify Consultancy Ltd
As a leading national technology company, we pride ourselves on fostering a fast-paced and collaborative work environment where innovation thrives. Our commitment to psychological safety and open communication ensures that every engineer can contribute meaningfully while continuously developing their skills through mentoring and professional growth opportunities. With the flexibility of hybrid working and the chance to tackle complex architectural challenges using modern technologies, we offer an exceptional platform for those looking to make a significant impact in their careers.
