At a Glance
- Tasks: Support clients by resolving AV issues and delivering top-notch service.
- Company: Leading communications company with a focus on innovation.
- Benefits: Fully remote work, competitive salary, and ongoing training opportunities.
- Other info: Great opportunity for career growth and building client relationships.
- Why this job: Join a dynamic team and make a real difference in client experiences.
- Qualifications: 2+ years in AV or similar tech role with strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a leading communications company, is looking to recruit a self-motivated, professional, and efficient AV Field Engineer to support their client base and ensure that a first-class service is delivered. Reporting to the Technical Director, duties will include:
- Attending client sites and resolving issues in a timely and neat manner.
- Communicating with clients.
- Self-motivated with a commitment to the issue at hand.
- Using problem-solving skills to find faults and consistently provide high standard solutions.
- Delivering end-user training after installation of new devices.
- Accurately completing job reports, explaining steps taken, and getting sign-off by the client.
- Accurately completing other service records.
- Building relationships with clients.
- Identifying sales opportunities with existing clients and feeding back to our Sales team.
- Conducting and recording site surveys to a high standard.
- Maintaining standards of technical excellence within the team.
- Participating in various training and development.
As a successful candidate, ideally, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Be self-motivated, reliable, possess excellent communication skills.
Fully Remote AV Field Service Engineer employer: Clarify Consultancy Ltd
Clarify Consultancy Ltd is an excellent employer, offering a dynamic work environment in the heart of Wigan's manufacturing sector. With a strong focus on employee development, we provide competitive salaries, comprehensive benefits, and optional study support to help you advance your career in finance. Join us to be part of a supportive team that values detail-oriented professionals and fosters growth in a fast-paced setting.
