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For Companies At a Glance
- Tasks: Answer calls, manage the switchboard, and support colleagues with admin tasks.
- Company: Join a vibrant service company with a relaxed and flexible culture.
- Benefits: Enjoy a full benefits package and a supportive work environment.
- Why this job: Be the friendly face of the company and provide top-notch customer service.
- Qualifications: Experience in customer service, strong IT skills, and a positive attitude.
- Other info: Great opportunity for career growth in a dynamic setting.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Our client, a service company, is looking to recruit an enthusiastic, positive and flexible Senior Customer Service / Receptionist to cover their very busy switchboard and front desk.
Responsibilities
- Answer all incoming calls and forward callers to the appropriate extension.
- Develop and maintain productivity while supporting colleagues with administrative tasks.
- Update calendars and schedule meetings.
- Provide excellent customer service at all times.
Qualifications
- Previous experience of working in a client-focused environment.
- Excellent IT skills.
- Ability to work under pressure and a can-do attitude towards work.
- Good interpersonal skills with an excellent telephone manner.
Benefits
This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a full benefits package.
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Customer Service / Receptionist employer: Clarify Consultancy Ltd
Contact Detail:
Clarify Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Receptionist
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves answering calls, try role-playing with a friend or family member to get comfortable with handling different types of inquiries.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and gives you a chance to find out if the company is the right fit for you too!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service / Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to help others and be part of our team.
Tailor Your Experience: Make sure to highlight your previous experience in client-focused roles. We love seeing how your skills align with what we need, so don’t be shy about showcasing your excellent IT skills and ability to work under pressure.
Keep It Professional Yet Friendly: Your written application should reflect the friendly and positive attitude we value at StudySmarter. Use a warm tone while maintaining professionalism, especially since you'll be the first point of contact for our clients.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our relaxed and flexible working environment.
How to prepare for a job interview at Clarify Consultancy Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your enthusiasm for the role.
✨Practice Your Phone Etiquette
Since the role involves answering calls, practice your telephone manner. You can do this by role-playing with a friend or family member. Focus on being clear, polite, and professional, as this will be crucial in making a great first impression.
✨Showcase Your Multitasking Skills
The job requires handling multiple tasks at once, so be prepared to discuss how you've successfully managed similar situations in the past. Use specific examples to demonstrate your ability to juggle responsibilities while maintaining a positive attitude.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or specific challenges the role might face. This shows your genuine interest and helps you assess if it's the right fit for you.