At a Glance
- Tasks: Answer calls, assist colleagues, greet visitors, and provide top-notch customer service.
- Company: Join a national service company with a relaxed and flexible work culture.
- Benefits: Enjoy 20 days holiday, free parking, and a full benefits package.
- Other info: Great opportunity for growth in a supportive and friendly workplace.
- Why this job: Be part of a dynamic team and kickstart your career in a cutting-edge environment.
- Qualifications: Customer service experience and strong IT skills are a plus.
Our client, a national service company, is looking to recruit an enthusiastic, positive and flexible Customer Service/Receptionist to cover their very busy switchboard and front desk. Reporting to the Office Manager responsibilities will include:
- Answering all incoming calls, forward callers to the appropriate extension
- Develop and maintain productivity
- Assisting colleagues with administrative tasks, update calendars, schedule meetings
- Conducting customer service calls, checking customer’s current needs
- Greeting visitors, signing in/out
- Organising incoming and franking outgoing post
- General ad hoc administration duties
- Provide excellent customer service
Previous experience of working in a client-focused environment and excellent IT skills, a background in an engineering/technical could be an advantage. In addition, you will have the ability to work under pressure, possess a can-do attitude towards work and good interpersonal skills with an excellent telephone manner.
This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a full benefits package, 20 days holiday + bank holidays, free parking and the opportunity of a career within a cutting-edge national company.
Customer Service/Receptionist in Burnley employer: Clarify Consultancy Ltd
Join a dynamic national service company that values enthusiasm and flexibility in its employees. With a relaxed and supportive work culture, you will enjoy a comprehensive benefits package, including 20 days of holiday plus bank holidays, free parking, and ample opportunities for career advancement within a cutting-edge environment. This role not only offers meaningful work but also fosters personal growth and development in a client-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service/Receptionist in Burnley
✨Tip Number 1
Be proactive! When you see a job that fits, don’t just sit back. Reach out to the company directly through our website and express your enthusiasm. A quick email or call can make you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common customer service scenarios. Think about how you'd handle tricky calls or difficult customers. This will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your personality! When you’re at the interview, let your positive attitude shine through. Remember, they’re looking for someone who can bring energy to the front desk and connect with visitors.
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way. It shows you’re genuinely interested in the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service/Receptionist in Burnley
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're not just looking for a job, but that you're excited about the opportunity to help others and be part of our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in client-focused roles. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your best bits!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to maintain professionalism in your written application. Use clear language and a friendly tone to reflect the positive attitude we value at StudySmarter.
Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Clarify Consultancy Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their services, values, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Phone Etiquette
Since the role involves answering calls, practice your telephone manner. You can do this by role-playing with a friend or family member. Focus on being clear, polite, and professional, as this will be crucial in making a great first impression.
✨Showcase Your Flexibility
The job requires a positive and flexible attitude. Be prepared to share examples from your past experiences where you successfully adapted to changing situations or took on additional responsibilities. This will demonstrate that you’re ready to handle the busy environment.
✨Prepare for Customer Service Scenarios
Think about common customer service scenarios you might face in this role. Prepare answers that highlight your problem-solving skills and ability to remain calm under pressure. This will show that you can provide excellent customer service, even in challenging situations.
