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- Tasks: Manage the busy switchboard, greet visitors, and assist with admin tasks.
- Company: Join a dynamic manufacturing company with a relaxed and flexible culture.
- Benefits: Enjoy 25 days holiday, free parking, and a full benefits package.
- Why this job: Be the friendly face of the company and make a real difference in customer service.
- Qualifications: Experience in customer service and strong IT skills are a plus.
- Other info: Immediate start available; work Monday to Friday, 8am – 4pm.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a manufacturing company, is looking to recruit an enthusiastic, positive and flexible Receptionist/Customer Service to cover their very busy switchboard and front desk.
Responsibilities will include:
- Answering all incoming calls, forwarding callers to the appropriate extension
- Developing and maintaining productivity
- Assisting colleagues with administrative tasks, updating calendars, scheduling meetings
- Conducting customer service calls, checking customers’ current needs
- Greeting visitors, signing in/out
- Organising incoming and franking outgoing post
- General adhoc administration duties
- Providing excellent customer service
Previous experience of working in a client-focused environment and excellent IT skills would be an advantage. In addition, you will have the ability to work under pressure, possess a can-do attitude towards work and good interpersonal skills with an excellent telephone manner.
This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a full benefits package, 25 days holiday including bank holidays and free parking. Hours are 8am – 4pm, Monday – Friday. Immediate start available.
Receptionist/Customer Service in Blackburn employer: Clarify Consultancy Ltd
Contact Detail:
Clarify Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Customer Service in Blackburn
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling a busy switchboard, it’s crucial to sound confident and friendly on the phone. Try role-playing with a friend to get comfortable with common customer service scenarios.
✨Tip Number 3
Don’t underestimate the power of a good first impression. When you arrive for your interview, be sure to greet everyone with a smile and a positive attitude. This shows you’re ready to represent the company well!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist/Customer Service in Blackburn
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your enthusiasm shine through! We want to see that you're excited about the role and ready to bring a positive attitude to our busy front desk.
Tailor Your Experience: Make sure to highlight any previous experience in customer service or administrative roles. We love seeing how your skills can contribute to our team, so be specific about what you've done in similar positions.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and a friendly tone to reflect the excellent customer service we value at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Clarify Consultancy Ltd
✨Know the Company
Before your interview, take some time to research the manufacturing company. Understand their products, values, and culture. This will not only help you answer questions more effectively but also show your enthusiasm for the role.
✨Practice Your Phone Skills
Since the role involves answering calls and managing a busy switchboard, practice your telephone manner. You could even role-play with a friend to simulate handling different types of calls. This will boost your confidence and help you sound professional during the interview.
✨Showcase Your Flexibility
The job requires a positive and flexible attitude. Be prepared to share examples from your past experiences where you adapted to changing situations or took on additional responsibilities. This will demonstrate that you can thrive in a dynamic environment.
✨Prepare for Customer Service Scenarios
Think about common customer service scenarios you might face in this role. Prepare answers that highlight your problem-solving skills and ability to handle difficult situations. This will show that you’re ready to provide excellent service right from the start.
