Our client, well established and respected within the automotive sector, is seeking an experienced Automotive Workshop Controller to join their busy, high-performing service department. This role is central to ensuring the smooth, efficient, and compliant operation of the workshop, supporting both technicians and front-of-house teams to deliver exceptional customer service.
Key responsibilities to include:
- Coordinate daily workshop activities, allocating jobs to technicians based on skillset, workload, and priority.
- Monitor job progress, ensuring repairs are completed on time and to manufacturer standards.
- Liaise with Service Advisors, Parts, and Technicians to maintain clear communication and workflow.
- Manage workshop loading, capacity planning, and productivity reporting.
- Ensure all work is carried out safely, accurately, and in line with brand and regulatory requirements.
- Support quality control processes, including final checks and documentation accuracy.
- Drive efficiency improvements and maintain high levels of customer satisfaction.
As an ideal candidate you will bring proven experience in a workshop controller, senior technician, or similar automotive role, supported by strong organisational and communication skills. You thrive in a fast-paced environment and can manage multiple priorities with confidence and accuracy.
A solid understanding of workshop processes, along with the ability to use DMS systems and workshop management software, is essential. Above all, you take a proactive, solutions-focused approach and demonstrate exceptional attention to detail in everything you do.
In return, the company offers a competitive salary and bonus scheme, alongside access to manufacturer-approved training and ongoing professional development. We offer genuine opportunities for career progression within a supportive, well-structured team environment. Additional employee benefits are available, designed to recognise your contribution and support your wellbeing.
Workshop Controller in Chorley employer: Clarify Consultancy Ltd Careers
Join a leading national technology company that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact the development of cutting-edge software solutions. With a strong focus on employee growth, you will have ample opportunities to mentor others while advancing your own skills in a supportive environment. Located in a vibrant tech hub, this role not only provides competitive benefits but also fosters a community of like-minded professionals dedicated to excellence in engineering.
Contact Details:
Clarify Consultancy Ltd Careers Recruitment Team
