Our client a leading, an award-winning Automotive company is seeking an experienced Warranty / R&M Administrator to join their high-performing team. This is an excellent opportunity for a motivated and detail-driven professional looking to develop their career within a respected automotive group.
The successful candidate will play a key role in ensuring all warranty and R&M documentation, claims and parts returns are processed accurately, efficiently and in line with manufacturer procedures. You will work closely with service, parts, fleet and customer teams to support the smooth and compliant operation of the aftersales department.
Key Responsibilities:
Interpret warranty and R&M claim details from job cards
Generate and process repair invoices
Ensure all claims are submitted and transmitted successfully to warranty and R&M providers
Liaise with customers and fleet management companies to support invoice processing
Identify parts for return or disposal and coordinate actions with the parts department
Investigate rejected claims and resubmit where appropriate
Participate in warranty and R&M audits
Cost and invoice retail work for group service departments
Process warranty/R&M credit payments
Maintain exceptional customer service standards
Ensure compliance with company policies, trade association requirements and statutory regulations
The ideal candidate will bring previous motor trade experience alongside a solid background in administration. They must demonstrate exceptional attention to detail and the ability to analyse and collate data to produce clear, accurate information. A strong commitment to delivering outstanding customer service is essential, as is a professional, enthusiastic and dedicated approach to work. The role requires someone who can excel under pressure, manage competing priorities and maintain a positive, can-do attitude. Candidates should be self-motivated, organised, numerate and confident using computer systems. Experience with Kerridge/Autoline is essential.
Applicants with prior Warranty or R&M claim experience will be at an advantage, as will those who have worked within a commercial vehicle environment.
In return the company offers a competitive salary, flexible star...
Warranty / R&M Administrator in Bolton le Sands employer: Clarify Consultancy Ltd Careers
Join a leading national technology company that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact the development of cutting-edge software solutions. With a strong focus on employee growth, you will have ample opportunities to mentor others while advancing your own skills in a supportive environment. Located in a vibrant tech hub, this role not only provides competitive benefits but also fosters a community of like-minded professionals dedicated to excellence in engineering.
Contact Details:
Clarify Consultancy Ltd Careers Recruitment Team
