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- Tasks: Lead the front office team to create unforgettable guest experiences in a luxury hotel.
- Company: Prestigious hotel in Mayfair known for exceptional service and hospitality.
- Benefits: Competitive salary, family-friendly policies, health support, and career development opportunities.
- Why this job: Join a luxury environment where you can make a real impact on guest satisfaction.
- Qualifications: Experience in luxury hotels and strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
A prestigious hotel in Mayfair is seeking a talented Front Office Manager to lead the team and ensure memorable guest experiences. The ideal candidate will have luxury hotel experience, the ability to create exceptional service, and proven leadership skills.
Responsibilities include:
- Enhancing the hotel's reputation
- Managing occupancy
- Developing the team
In return, the hotel offers a competitive salary, family-friendly policies, and numerous employee benefits, including health support and career development opportunities.
Luxury Front Office Manager – Guest Experience Lead in London employer: Claridge's
Contact Detail:
Claridge's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Office Manager – Guest Experience Lead in London
✨Tip Number 1
Network like a pro! Connect with people in the luxury hotel industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've created memorable moments for guests.
✨Tip Number 3
Research the hotel! Before any interviews, dive deep into the hotel's values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Luxury Front Office Manager. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Luxury Front Office Manager – Guest Experience Lead in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your luxury hotel experience in your application. We want to see how you've created exceptional service and led teams in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we're looking for in a Front Office Manager.
Be Personable: Remember, we’re all about memorable guest experiences! Let your personality shine through in your written application. Share a story or two that showcases your leadership skills and passion for hospitality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Claridge's
✨Know Your Luxury Service Standards
Before the interview, brush up on the luxury service standards that are expected in high-end hotels. Be ready to discuss how you’ve implemented these standards in your previous roles and how you can elevate the guest experience at this prestigious hotel.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your ability to manage and develop a team effectively.
✨Understand the Hotel's Reputation
Research the hotel’s current reputation and any recent reviews. Be prepared to discuss how you would enhance their standing in the luxury market and what unique strategies you could bring to improve guest satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the hotel's vision for guest experience and how they measure success. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
