ArtSpace Cafe & Bakery Manager in London

We are seeking a motivated leader to join Claridges ArtSpace Café and Bakery team as Manager. Maybourne operates some of the world's most extraordinary hotels, including Claridges, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination.

One of Maybourne's storied hotels is Claridge's, a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridges for life's finest moments become part of its brilliant legacy. Claridges is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridges is a place that invites you in, embraces you, and makes your spirit soar.

Designed by John Pawson, La Liste award winning Claridges ArtSpace Cafe is where artistry, elegance and warm hospitality come together every day. As part of the small, seasoned team you will be helping to present beautifully crafted viennoiserie, serving thoughtfully prepared beverages and creating an inviting atmosphere that feels both refined and welcoming. Every interaction is an opportunity for you to elevate our guest's day through exceptional service and bring joy by delivering small moments of luxury.

Just next door, Claridges Bakery brings classic British baking to Mayfair. From freshly baked sourdough bloomers to tarts and pastries, it is a place where skill meets passion.

As Manager you will be responsible for:

• The day to day running of Claridges ArtSpace Café and Claridges Bakery.
• Ensuring that your time is split equally between both outlets in order to ensure a consistent high standard in both areas.
• The recruitment, training and development of all colleagues within the department.
• Maintaining high standards of service which is friendly and welcoming to reflect the neighbourhood ethos of the outlets.
• Budget and cost management, bringing exciting ideas for revenue generation.
• Managing and maintaining operating equipment and stock levels.
• Maintaining a good knowledge of regular guests and customers.

Successful candidates for our Manager opportunity will:

• Demonstrate genuine dedication to Claridges and show a commitment to consistent quality in our product and service.
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories.
• Be motivated, creative and have worked in a similar role previously.
• Be passionate about coffee, coffee origins and coffee making.
• Have a passion for food and quality products, be a team player who is an avid learner, who wants to be challenged and developed.
• Have previous experience in leading a small team.
• Be able to demonstrate a proven financial acumen.
• Be fluent in spoken and written English.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

• Financial Stability: Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme.
• Health and Wellbeing Support: Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers.
• Eye test vouchers and contributions towards glasses.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
• Recognition and Career Development: Referral Scheme Introduce a Star where you can earn up to £1,500.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.
• Memorable experiences: Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.).
• Wedding and Baby gifts.
• Retirement functions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Timeless Elegance in Mayfair: Step into the heart of Mayfair and discover Claridges, an Art Deco icon that has epitomised understated elegance since the 1850s. Renowned for impeccable service, timeless design, and inspiring dining, this storied hotel offers signature suites and rooms with soaring views across London. From landmark restaurants to hidden-gem bars, every detail from Afternoon Tea to cocktail hours stirs the senses. There are many five-star hotels in London but nowhere quite like Claridges.