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- Tasks: Lead a team to ensure our stunning rooms are always guest-ready and sparkling.
- Company: Join the iconic Claridge’s, a symbol of elegance in Mayfair.
- Benefits: Enjoy competitive pay, family-friendly policies, and wellness support.
- Why this job: Be part of a high-performing team delivering unforgettable guest experiences.
- Qualifications: Strong communication skills and experience in a five-star environment.
- Other info: Opportunities for career growth and exciting social events await you!
The predicted salary is between 24000 - 36000 £ per year.
We are seeking an exceptional Junior Floor Housekeeper to join the Claridge’s team. Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service.
As a Junior Floor Housekeeper you will be responsible for:
- Assisting with the checking of cleaned rooms prior to new guests checking in
- The seamless running of your assigned section of our unique rooms
- The supervision of your housekeeping team, including Room Attendants and House Porters, in order to provide memorable experiences for our guests.
- Ensuring that the highest standards are maintained at all times.
- The development and ongoing learning of Room Attendants and House Porters
- Ensuring that each of our unique rooms, finest linens and amenities are kept in exceptional condition.
Successful candidates for our Junior Floor Housekeeper opportunity will:
- Have excellent communication skills, and be able to lead and manage a large team.
- Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.
- Demonstrate an absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
- Be motivated, creative and have worked in a similar role, within a five star environment.
- Have a passion for quality products and service, be a team player who is an avid learner who wants to be challenged and developed.
- Be able to work in a fast paced environment, and be able to adapt to our guests needs.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.
In return for your hard work and dedication we offer you:
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Eye test vouchers and contributions towards glasses.
- 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
- Recognition and Career Development
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Junior Floor Housekeeper employer: Claridge's
Contact Detail:
Claridge's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Floor Housekeeper
✨Tip Number 1
Get to know the hotel! Research Claridge’s history, values, and what makes it unique. This will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Junior Floor Housekeeper, you'll need to lead a team. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to impress.
✨Tip Number 3
Show off your passion for quality! Be prepared to discuss your previous experiences in five-star environments and how you maintained high standards. Share specific examples that highlight your dedication to exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Claridge’s team. Don’t miss out on this opportunity!
We think you need these skills to ace Junior Floor Housekeeper
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see your genuine dedication to providing exceptional service and creating memorable experiences for guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in housekeeping or similar roles. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining the Claridge’s team. We can’t wait to hear from you!
How to prepare for a job interview at Claridge's
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Junior Floor Housekeeper. Familiarise yourself with the key tasks like supervising your team and maintaining high standards in guest rooms. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this position requires excellent communication skills, be prepared to discuss how you've effectively led teams in the past. Share specific examples of how you’ve managed conflicts or motivated your colleagues, as this will demonstrate your ability to create memorable experiences for guests.
✨Demonstrate Your Passion for Quality
Claridge’s is all about exceptional service and quality. Be ready to talk about your dedication to maintaining high standards in your previous roles. You could mention any experiences where you went above and beyond to ensure guest satisfaction, which will resonate well with the interviewers.
✨Prepare Questions About the Team and Culture
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics and company culture at Claridge’s. This shows that you’re not just interested in the job, but also in how you can fit into their unique environment and contribute to their renowned service.
