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- Tasks: Join our Housekeeping team, providing exceptional service and maintaining cleanliness.
- Company: Claridges is a prestigious Mayfair hotel known for elegance and impeccable service since the 1850s.
- Benefits: Enjoy competitive pay, family-friendly policies, health support, and generous discounts.
- Why this job: Be part of a legendary hotel, creating memorable experiences for guests in a vibrant environment.
- Qualifications: Previous experience in a similar role and a passion for quality service are essential.
- Other info: Opportunities for career growth and recognition await you at Claridges.
The predicted salary is between 24000 - 33600 £ per year.
We are seeking an exceptional House Attendant to join our Housekeeping team here at Claridges. Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance. Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service.
As a House Attendant you are responsible for:
- Providing service in the uniform room, linen chute and housekeeping services areas
- Supporting the valet and housekeeping operations as required
- Collecting and distributing housekeeping deliveries in the designated areas
- Restocking housekeeping service areas and removing rubbish, if necessary
- Checking and preparing guests laundry, dry-cleaning and pressing garments, reporting any discrepancies to housekeeping management
- Maintaining all equipment in good working order and keeping the working area clean and tidy at all times
Successful candidates for our House Attendant opportunity will:
- Demonstrate genuine dedication to Claridges and show a commitment to consistent quality in our product and service
- Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
- Have an excellent understanding of fabrics and their care and treatment
- Be able to demonstrate their knowledge of pressing and steaming garments
- Be motivated, creative and have worked in a similar role
- Demonstrate the ability to work in a pressured environment with the most demanding guests
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:
- Financial Stability
- Excellent salary package
- Family Friendly company policies including enhanced Maternity and Paternity Pay
- Holiday allowance increase after 3 and 5 years of service
- Travel Season Ticket Loans
- Pension Scheme
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments
- Flu vaccination vouchers
- Eye test vouchers and contributions towards glasses
- 24-hour colleague assistance helpline
- On and off-site Occupational Health Service
- Death in Service salary contribution
- Various wellbeing activities focused on mental and physical health
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals
- Recognition and Career Development
- Referral Scheme Introduce a Star where you can earn up to £1,500
- Instant colleague recognition and award programme with generous prizes
- Colleague of the month nominations with generous prizes
- Additional paid day off to celebrate your Birthday
- Internal transfer and promotion opportunities
- In-house training and development team with a strong focus on career progression and personal growth
- Long service awards
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars
- 50% Food and Beverage discount across Maybourne
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
- Wedding and Baby gifts
- Retirement functions
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
House Attendant employer: Claridge's
Contact Detail:
Claridge's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Attendant
✨Tip Number 1
Familiarise yourself with the unique offerings of Claridges, such as their renowned dining options and luxurious services. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the hotel.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles, especially in high-end environments. Be prepared to discuss specific tasks you've handled, such as garment care or maintaining cleanliness in service areas, to showcase your suitability for the House Attendant position.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples from past experiences where you successfully managed demanding situations. This will reassure the hiring team that you can handle the expectations of Claridges' esteemed clientele.
✨Tip Number 4
Demonstrate your commitment to exceptional service by preparing thoughtful questions about the hotel's values and culture. This not only shows your enthusiasm but also helps you assess if Claridges is the right fit for you.
We think you need these skills to ace House Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a House Attendant at Claridges. Tailor your application to highlight relevant experience and skills that match these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Emphasise your attention to detail, ability to work under pressure, and any specific knowledge of fabric care and garment treatment.
Write a Personalised Cover Letter: In your cover letter, express your genuine dedication to providing exceptional service. Mention why you want to work at Claridges specifically and how your values align with their commitment to quality and guest satisfaction.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Claridge's
✨Show Your Passion for Service
Claridges values genuine dedication to service. Be prepared to share examples of how you've gone above and beyond in previous roles to create exceptional experiences for guests.
✨Know Your Fabrics
As a House Attendant, understanding fabrics and their care is crucial. Brush up on your knowledge of different materials and how to treat them, as this will likely come up during the interview.
✨Demonstrate Your Ability to Handle Pressure
Working in a high-end environment like Claridges can be demanding. Prepare to discuss situations where you've successfully managed stress and maintained quality service under pressure.
✨Ask Insightful Questions
Show your interest in the role by asking thoughtful questions about the team dynamics, training opportunities, and what success looks like for a House Attendant at Claridges.
