Front of House Assistant
Front of House Assistant

Front of House Assistant

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Front of House Assistant, ensuring top-notch service in our staff restaurant.
  • Company: Claridges is a prestigious Mayfair hotel known for its elegance and exceptional dining experiences.
  • Benefits: Enjoy competitive pay, flexible hours, wellness support, and exclusive discounts.
  • Why this job: Be part of a dynamic team delivering 5-star service in a vibrant environment.
  • Qualifications: Experience in hospitality, strong communication skills, and a passion for customer care are essential.
  • Other info: Opportunities for career growth and memorable experiences await you at Claridges.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

We are seeking an exceptional Front of House Assistant to join Claridges MUSE team.

Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance. Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridges. The hotel is a uniqu…

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Contact Detail:

Claridge's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Assistant

✨Tip Number 1

Familiarise yourself with Claridges' history and values. Understanding the hotel's commitment to excellence and its unique charm will help you connect with the team during your interview and demonstrate your genuine interest in the role.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss specific situations where you went above and beyond to ensure a positive experience for guests or colleagues.

✨Tip Number 3

Highlight your adaptability and teamwork skills. Since the role requires flexibility and collaboration, think of instances where you've successfully worked as part of a team in a fast-paced environment, and be prepared to share these stories.

✨Tip Number 4

Prepare some ideas for improving the Front of House experience at MUSE. This could include suggestions for menu items or service enhancements. Presenting your creative thinking will show that you're proactive and invested in contributing to the team's success.

We think you need these skills to ace Front of House Assistant

Exceptional Interpersonal Skills
Strong Customer Care Skills
Attention to Detail
Ability to Work Under Pressure
Team Player
Adaptability
Excellent Communication Skills
High Standard of Personal Presentation
Flexibility
Problem-Solving Skills
Creativity in Menu and Service Ideas
Time Management
Cleaning and Maintenance Standards Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or similar roles. Emphasise your customer service skills and any previous work in a fast-paced environment, as these are crucial for the Front of House Assistant position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific experiences where you demonstrated strong interpersonal skills and adaptability, which are key traits for this role at Claridges.

Highlight Teamwork and Flexibility: In your application, stress your ability to work well in a team and your flexibility to meet business needs. Provide examples of how you've successfully collaborated with others in previous roles.

Showcase Attention to Detail: Claridges values high standards, so make sure to mention instances where your attention to detail made a difference in your previous jobs. This could be related to maintaining cleanliness or ensuring quality service.

How to prepare for a job interview at Claridge's

✨Show Your Passion for Service

Make sure to express your genuine dedication to providing exceptional service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction, especially in a fast-paced environment.

✨Demonstrate Team Spirit

As a Front of House Assistant, teamwork is crucial. Be prepared to discuss how you collaborate with others and contribute to a positive team atmosphere. Highlight any experiences where you supported colleagues or helped improve team dynamics.

✨Highlight Your Attention to Detail

Claridges values impeccable service and cleanliness. During the interview, mention specific instances where your attention to detail made a difference, whether in maintaining standards or enhancing guest experiences.

✨Prepare Ideas for Improvement

Since the role involves contributing new ideas for menus and service, come prepared with suggestions that could enhance the dining experience at MUSE. This shows initiative and a proactive approach to your work.

Front of House Assistant
Claridge's
Location: London
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