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- Tasks: Provide top-notch tech support and troubleshoot issues for students and staff.
- Company: Claremont Fan Court School, a vibrant independent school in beautiful Surrey.
- Benefits: Enjoy life assurance, staff fee remission, and complimentary lunches during term-time.
- Why this job: Join a supportive team and make a real difference in education through technology.
- Qualifications: Experience in IT support and strong communication skills are essential.
- Other info: Be part of a diverse community committed to safeguarding and promoting welfare.
The predicted salary is between 30000 - 40000 £ per year.
Claremont Fan Court School is a thriving, co-educational independent day school set in 100 acres of historic Surrey parkland. We pride ourselves on combining academic ambition with a strong focus on pastoral care and character development.
Responsibilities
- Provide high-quality technical support to pupils, staff, and parents.
- Troubleshoot hardware, software, and network issues.
- Manage pupil laptops from Year 3 upwards.
- Ensure effective use of digital technologies that support teaching and learning.
- Deliver outstanding customer service and support smooth operation of IT systems and classroom technologies.
- Support school-wide IT projects.
- Collaborate within a busy IT department supporting up to 1,500 users and report to the Head of IT.
- Work independently and as part of a team in a structured, process-driven environment.
Qualifications
- Experience working as an IT technician or in a first/second line support role, ideally within the education sector.
- Effective communicator with the ability to work independently and as part of a team.
- Full-time availability commencing as soon as possible.
Benefits
- Defined contribution scheme.
- Comprehensive life assurance.
- Staff fee remission upon successful completion of probationary period.
- Cycle to work scheme.
- Complimentary lunches and refreshments during term-time.
We are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are fully committed to creating and sustaining a positive and supportive working environment free from discrimination and value individuality and diversity. We believe in equal opportunity for everyone, irrespective of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race or ethnicity, religion or belief, sex, sexual orientation or socio-economic background.
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The school may carry out online searches on shortlisted applicants. The post is exempt from the Rehabilitation of Offenders Act 1974. Applicants may be required to declare all convictions and cautions on a self-declaration form in advance of attending an interview. All positions are subject to verification of education, employment history, reference checks and all statutory checks as required by law.
IT Technician in West End of London employer: Claremont Fan Court School
Contact Detail:
Claremont Fan Court School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in West End of London
✨Tip Number 1
Network, network, network! Reach out to your connections in the education sector or IT field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues and provide examples of your past experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your passion for tech! When you get the chance, share your enthusiasm for helping others with their IT needs. It’s all about that customer service vibe, especially in a school environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Technician in West End of London
Some tips for your application 🫡
Show Your Tech Skills: Make sure to highlight your experience as an IT technician or in a support role. We want to see how you've tackled hardware, software, and network issues in the past, especially in an educational setting.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the responsibilities mentioned in the job description. We love seeing candidates who understand what we do and how they can contribute.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon unless it's relevant. Make it easy for us to see why you’re a great fit!
Apply Early!: Remember, early applications are encouraged! Don’t wait until the last minute to submit your application through our website. The sooner we see your skills and enthusiasm, the better!
How to prepare for a job interview at Claremont Fan Court School
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with common hardware and software issues, especially those relevant to an educational environment. Being able to discuss troubleshooting methods confidently will impress the interviewers.
✨Showcase Your Customer Service Skills
Since the role involves providing support to pupils, staff, and parents, be prepared to share examples of how you've delivered outstanding customer service in the past. Highlight any experiences where you resolved issues effectively and maintained a positive attitude.
✨Demonstrate Team Collaboration
This position requires working within a busy IT department, so be ready to talk about your experience collaborating with others. Share specific instances where you contributed to team projects or supported colleagues, showcasing your ability to work both independently and as part of a team.
✨Understand the School's Values
Research Claremont Fan Court School’s ethos and values, particularly their focus on pastoral care and character development. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating a supportive environment for students and staff alike.