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- Tasks: Provide top-notch 3rd line support for Windows and Office systems.
- Company: Join a dynamic team in the heart of London, focused on IT excellence.
- Benefits: Enjoy a vibrant office environment with opportunities for professional growth.
- Why this job: Be part of a crucial role that keeps technology running smoothly in a bustling city.
- Qualifications: Must have DV security clearance and experience in IT support.
- Other info: This is a fully office-based role with no remote work options.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a 3rd Line Support Analyst for an office-based role in the City of London. The position is scheduled to start in September and is inside IR35. Please note that this is a fully office-based role with no remote working options.
Applicants must have Security clearance to DV level. Candidates with current DV clearance will be highly regarded.
Responsibilities include:
- Providing 3rd line support for Windows and Office-based systems
- Building, deploying, and maintaining Windows desktops
- Managing SCCM environments
- Applying patches and updates to systems
- Maintaining IT equipment throughout its lifecycle
3rd Line Support Analyst - Office based, City role employer: Claremont Consulting
Contact Detail:
Claremont Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Support Analyst - Office based, City role
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows and Office-based systems. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Since this role requires Security clearance to DV level, ensure that you understand the process and requirements for obtaining this clearance. If you already have it, be sure to highlight this in your discussions.
✨Tip Number 3
Network with professionals in the IT support field, especially those who work in similar roles. Attend industry events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 4
Prepare for technical interviews by brushing up on common troubleshooting scenarios related to SCCM environments and Windows desktop management. Being able to demonstrate your problem-solving skills in real-time will impress potential employers.
We think you need these skills to ace 3rd Line Support Analyst - Office based, City role
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a 3rd Line Support Analyst. Highlight your experience with Windows and Office-based systems, SCCM environments, and IT equipment management in your application.
Highlight Security Clearance: If you have current DV security clearance, make sure to mention it prominently in your CV and cover letter. This is a key requirement for the role and will set you apart from other candidates.
Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the job description. Use specific examples of how you've provided 3rd line support or managed IT systems in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're the perfect fit for this office-based role. Emphasise your technical skills, problem-solving abilities, and readiness to work in a fully office-based environment.
How to prepare for a job interview at Claremont Consulting
✨Know Your Technical Stuff
Make sure you're well-versed in Windows and Office-based systems. Brush up on your knowledge of SCCM environments, as you'll likely be asked about your experience with managing and deploying updates.
✨Highlight Your Security Clearance
Since the role requires DV level security clearance, be prepared to discuss your current clearance status. If you have it, make sure to emphasise this during the interview, as it will set you apart from other candidates.
✨Demonstrate Problem-Solving Skills
Prepare for scenario-based questions where you might need to troubleshoot a technical issue. Think of examples from your past experiences where you successfully resolved complex problems, especially in a 3rd line support context.
✨Show Enthusiasm for the Role
Express your interest in the position and the company. Research StudySmarter and be ready to explain why you want to work specifically in this office-based role in the City of London.
