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- Tasks: Manage the reception desk and provide exceptional customer service to patients.
- Company: Local healthcare facility in Greater London with a supportive team.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference in patient care.
- Why this job: Join a vital role in healthcare and help create a welcoming environment for patients.
- Qualifications: Experience as a GP Receptionist and strong communication skills required.
- Other info: Fast-paced environment with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A local healthcare facility in Greater London is seeking an experienced GP Receptionist / Patient Coordinator to join their team. The ideal candidate will have excellent communication skills and experience in a similar role.
Responsibilities include:
- Managing the reception desk
- Answering patient queries
- Providing exceptional customer service
This role is vital for ensuring smooth operation and communication in a busy practice environment. Candidates must be proficient in IT and committed to maintaining patient confidentiality.
Patient Concierge & GP Receptionist (30h) in London employer: Claremont Clinic
Contact Detail:
Claremont Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Concierge & GP Receptionist (30h) in London
✨Tip Number 1
Make sure to research the healthcare facility before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients, try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your IT skills during the interview. Being proficient in relevant software can set you apart, so be ready to discuss any specific tools you've used in previous roles.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the position and gives us a chance to see your application directly. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Patient Concierge & GP Receptionist (30h) in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about communication, make sure your application highlights your experience in managing patient queries and providing top-notch customer service. We want to see how you can connect with patients and keep things running smoothly!
Tailor Your CV: Don’t just send out the same CV for every job! Take a moment to tweak your CV to match the specifics of this role. Mention any relevant experience as a GP Receptionist or Patient Coordinator, and let us know how you’ve handled busy environments before.
Be IT Savvy: We’re looking for someone who’s comfortable with technology. Make sure to mention any IT skills or software you’ve used in previous roles. If you’ve worked with practice management systems, give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Claremont Clinic
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Concierge & GP Receptionist. Familiarise yourself with common tasks like managing the reception desk and answering patient queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples from your past experience where you've successfully handled patient interactions or resolved queries. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Highlight Your IT Proficiency
Being proficient in IT is crucial for this role. Brush up on any relevant software or systems commonly used in healthcare settings. If you have experience with specific tools, be ready to discuss how you've used them to improve efficiency or enhance patient care.
✨Emphasise Confidentiality Commitment
Patient confidentiality is paramount in healthcare. Be prepared to discuss how you’ve maintained confidentiality in previous roles. Sharing specific examples will show that you understand the importance of this aspect and are committed to upholding it in your work.
