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- Tasks: Design and implement ServiceNow applications to enhance business processes and support internal customers.
- Company: Claranet is a leading business modernisation expert, delivering tech solutions across 11+ countries since 1996.
- Benefits: Enjoy flexible benefits, including healthcare, pension schemes, and paid charity leave.
- Why this job: Join a passionate team focused on innovation and making a real impact in the tech industry.
- Qualifications: Minimum 2 years of ServiceNow development experience and strong JavaScript skills required.
- Other info: Be part of a diverse team committed to social responsibility and community support.
The predicted salary is between 36000 - 60000 £ per year.
About Claranet
Founded at the beginning of the dot com bubble in 1996, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, delivering solutions across 11+ countries. Claranet is experienced in implementing progressive technology solutions which help customers solve their epic business challenges. The company is committed to understanding customer problems, delivering answers quickly, and making a lasting impact on their business.
Claranet is agile, focused, and experienced in business modernisation. The approach helps customers make genuine, significant shifts in their business strategy, delivering financial savings, boosting innovation, and creating a resilient business. Claranet continually invests in its people and the latest technologies, ensuring customers have access to the best talent and services.
In the UK, Claranet has over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.
Working for Claranet
Claranet prides itself on going the extra mile for and with employees. The company offers an extensive benefits package that can be tailored to individual needs, including a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms, and app-supported benefit access.
Team Claranet is a dedicated internal part of the business that supports employees with matters close to their heart. Claranet proudly supports local charities in each office location, provides paid charity leave, organises key charity fundraising events per year, and has a dedicated committee responsible for supporting employee fundraising efforts.
Claranet is one of the 10 founding members of TC4RE (Technology Community for Racial Equality) and is dedicated to building a more diverse and inclusive workforce. The company is also a proud member of the Tech Talent Charter, a government-supported, industry-led membership group created to address the UK’s tech talent shortage and diversity gap through collective action.
Our Vision
The vision is to become the most trusted technology solutions partner, renowned for being the best and brightest, having a lasting impact with customers, and delivering exceptional returns to stakeholders.
Duties and Responsibilities
About The Role
The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance/support, and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems. The successful applicant will show pride and passion for their work and be willing to learn and use relevant technologies to provide the best possible solutions to internal customers.
Essential Duties & Responsibilities:
- Design, configure, and implement ServiceNow based applications to support business processes that meet business requirements.
- Review and provide requirements with Business Analysts and/or end-users.
- Contribute to technical designs and implementation plans in conjunction with other team members.
- Follow agreed implementation plans and timelines to deliver required functionality.
- Create interfaces to work with other internal and external systems using Web services and other technologies.
- Work effectively and constructively as part of the ServiceNow Automation and Integration team and other virtual teams as needed.
- Provide technical input on the capabilities of the ServiceNow platform and insights on the preferred/best practice way to implement solutions and appropriate trade-offs.
- Workflow development.
- CI class creation and/or modification of existing classes and relationships.
- Use of automation to populate CMDB.
- JavaScript development.
Position Specifications
Essential Experience:
- ServiceNow development experience (2 years minimum).
- Experience of Web Technologies (XML, HTML, JavaScript, Web Services).
- Proven scripting ability in JavaScript.
- General Development Experience.
Desirable Experience:
- ServiceNow Admin Certification.
- Experience in the development of REST/SOAP web services in ServiceNow.
- Scripting experience in NodeJS.
- ITIL or experience in IT operations.
- Knowledge of Configuration Management Databases.
- Experience working in an Agile development environment.
ServiceNow Developer employer: Claranet
Contact Detail:
Claranet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its capabilities. Understanding the latest features and best practices will not only help you in interviews but also demonstrate your commitment to staying updated in this fast-evolving field.
✨Tip Number 2
Network with current or former Claranet employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past projects where you successfully implemented ServiceNow solutions. Be ready to discuss specific challenges you faced and how you overcame them, as this will highlight your practical experience.
✨Tip Number 4
Stay informed about the latest trends in IT service management and automation. Being able to discuss these topics during your interview will show that you are proactive and genuinely interested in contributing to Claranet's mission.
We think you need these skills to ace ServiceNow Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in ServiceNow development and web technologies. Use specific examples that demonstrate your skills in JavaScript, XML, and HTML, as well as any experience with REST/SOAP web services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of Claranet's mission. Mention how your background aligns with their focus on business modernisation and customer-centric solutions.
Showcase Your Technical Skills: In your application, emphasise your technical abilities, particularly in ServiceNow and automation. Provide examples of past projects where you designed or implemented ServiceNow applications, and discuss any relevant certifications you hold.
Highlight Team Collaboration: Claranet values teamwork, so be sure to mention your experience working in collaborative environments. Discuss how you've contributed to team projects and how you can bring that collaborative spirit to the ServiceNow Automation and Integration team.
How to prepare for a job interview at Claranet
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with ServiceNow during the interview. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your practical knowledge and problem-solving skills.
✨Understand the Company Culture
Research Claranet's values and culture before the interview. Understanding their commitment to diversity, employee support, and community involvement can help you align your answers with what they value in a candidate. This shows that you're not just interested in the job, but also in being part of their team.
✨Prepare for Technical Questions
Expect technical questions related to ServiceNow development, JavaScript, and web technologies. Brush up on your scripting skills and be ready to explain your thought process when solving technical problems. You might even be asked to complete a coding challenge, so practice beforehand.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. Inquire about the team's current projects, the tools they use, or how they measure success. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
