ITSM Developer in London

ITSM Developer in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and implement ServiceNow applications to automate tasks and enhance business processes.
  • Company: Join Claranet, a forward-thinking tech company with a focus on innovation.
  • Benefits: Enjoy competitive pay, health perks, remote work options, and growth opportunities.
  • Why this job: Be part of a dynamic team and make a real difference in tech automation.
  • Qualifications: 2+ years in ServiceNow development and strong JavaScript skills required.
  • Other info: Collaborative environment with excellent career advancement potential.

The predicted salary is between 36000 - 60000 £ per year.

About The Role

The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance/support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems. The successful applicant would show pride and passion for their work and who is willing to learn and use relevant technologies to provide the best possible solutions to our internal customers.

Essential Duties & Responsibilities:

  • Design, configure and implement ServiceNow based applications to support business processes that meet business requirements.
  • Review and provide requirements with Business Analysts and/or end-users.
  • Contribute to technical designs and implementation plans in conjunction with other team members.
  • Follow agreed implementation plans and timelines to deliver required functionality.
  • Create interfaces to work with other internal and external systems using Web services and other technologies.
  • Work effectively and constructively as part of the ServiceNow Automation and Integration team and other virtual teams as needed.
  • Provide technical input on the capabilities of the ServiceNow platform and insights on the preferred/best practice way to implement solutions and appropriate trade-offs.
  • Workflow development.
  • CI class creation and/or modification of existing classes and relationships.
  • Use of automation to populate CMDB.
  • JavaScript development.

About You

Essential Experience:

  • ServiceNow development experience (2 year minimum).
  • Experience of Web Technologies (XML, HTML, JavaScript, Web Services).
  • Proven scripting ability in JavaScript.
  • General Development Experience.

Desirable Experience:

  • ServiceNow Admin Certification.
  • Experience in the development of REST / SOAP web services in ServiceNow.
  • Scripting experience in NodeJS.
  • ITIL or experience in IT operations.
  • Knowledge of Configuration Management Databases.
  • Experience working in an Agile development environment.

ITSM Developer in London employer: Claranet

Claranet is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Group ITSM & Automation team. We prioritise employee growth through continuous learning opportunities and support for professional development, ensuring that our team members can thrive in their roles while contributing to meaningful projects. Located in a dynamic environment, we offer unique advantages such as flexible working arrangements and a commitment to work-life balance, making Claranet a rewarding place to advance your career.
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Contact Detail:

Claranet Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ITSM Developer in London

✨Tip Number 1

Network like a pro! Reach out to folks in the ITSM and automation space on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your ServiceNow projects or any relevant web technologies you've worked with. This gives potential employers a tangible look at what you can do.

✨Tip Number 3

Prepare for interviews by brushing up on common ITSM scenarios and be ready to discuss how you've tackled challenges in past roles. We want to see your problem-solving skills in action!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.

We think you need these skills to ace ITSM Developer in London

ServiceNow Development
Web Technologies (XML, HTML, JavaScript, Web Services)
JavaScript Scripting
REST/SOAP Web Services Development
Configuration Management Databases (CMDB)
ITIL Knowledge
Agile Development Environment
Workflow Development
CI Class Creation and Modification
Automation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the ITSM Developer role. Highlight your experience with ServiceNow and any relevant web technologies. We want to see how your skills match what we're looking for!

Show Your Passion: In your cover letter, let us know why you're excited about this position. Share your passion for ITSM and automation, and how you can contribute to our team. We love seeing candidates who are genuinely interested in what we do!

Be Specific About Your Experience: When detailing your past roles, be specific about your achievements and responsibilities. Mention any projects where you designed or implemented ServiceNow applications, as this will catch our eye. We appreciate concrete examples!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Claranet

✨Know Your ServiceNow Inside Out

Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your past experiences with ServiceNow development, including specific projects you've worked on. Highlight your understanding of its capabilities and how you've used it to solve real business problems.

✨Show Off Your Scripting Skills

Since scripting in JavaScript is a key part of the role, prepare to demonstrate your coding skills. You might be asked to solve a problem on the spot or explain your thought process behind a previous script you wrote. Practise common JavaScript scenarios that could come up in the interview.

✨Understand the Business Needs

Familiarise yourself with how ITSM impacts business processes. Be prepared to discuss how you've collaborated with business analysts or end-users in the past to gather requirements. Showing that you can bridge the gap between technical solutions and business needs will set you apart.

✨Be Ready for Team Dynamics

This role involves working closely with other team members and virtual teams. Think of examples where you've successfully collaborated in a team setting, especially in an Agile environment. Emphasise your ability to communicate effectively and contribute to a positive team dynamic.

ITSM Developer in London
Claranet
Location: London
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  • ITSM Developer in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Claranet

    500-1000
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