Key Responsibilities As Workplace Portfolio Manager, you'll own and evolve Claranet's Workplace portfolio, with a strong focus on Microsoft 365 services, licensing and managed workplace solutions. You will: * Define and deliver the Workplace portfolio strategy, roadmap and lifecycle plans. * Drive the development and continuous improvement of Workplace products and services. * Develop scalable, standardised service offerings that deliver customer value and commercial success. * Own service packaging, pricing and commercial propositions. * Manage the strategic relationship with Claranet Portugal, ensuring alignment across service delivery, capability development and portfolio objectives. * Identify opportunities to increase adoption of Workplace services and adjacent Claranet solutions. * Monitor customer feedback, market trends and portfolio performance to drive innovation and growth. * Collaborate with Sales, Customer Success, Delivery and Managed Services teams to support customer success and portfolio adoption. * Support bids and strategic opportunities through proposition development, solution positioning and commercial review. * Build and maintain strong relationships with vendors, suppliers and strategic partners. What We're Looking For Product & Portfolio Management * Experience in Product Management, Proposition Management or Service Portfolio Management. * Proven track record of developing and evolving managed service offerings within an MSP or technology services environment. * Experience managing products and services throughout their lifecycle. * Ability to translate customer needs into market-ready services and propositions. * Strong understanding of service governance, lifecycle management and continual improvement. Commercial Acumen * Experience developing pricing models, service packaging and commercial propositions. * Strong business and commercial awareness. * Ability to analyse performance, adoption and revenue metrics to support decision-making. * Experience building business cases and supporting investment decisions. Workplace & Microsoft Expertise * Strong understanding of Modern Workplace technologies and market trends. * Expertise in Microsoft 365 platforms, licensing and managed services. * Understanding of managed service operating models and service transition processes. * Knowledge of workplace security, endpoint management and collaboration technologies. * MSP experience is highly desirable. Stakeholder & Relationship Management * Excellent communication and stakeholder management skills. * Experience working with vendors, partners and cross-functional teams. * Ability to influence and align stakeholders across multiple business functions. * Experience working closely with Sales, Customer Success, Delivery and Managed Services teams. About You You'll be a commercially minded, customer-focused product professional who enjoys working across technical and business teams. You'll be comfortable operating in a fast-paced environment, balancing customer outcomes, operational requirements and commercial objectives while helping shape the future of Claranet's Workplace portfolio
Portfolio Manager - Workplace in Leeds employer: Claranet
Claranet is an exceptional employer that fosters a collaborative and innovative work culture, ideal for professionals seeking to make a significant impact in the financial services sector. With a strong emphasis on employee growth, Claranet offers extensive training opportunities and career progression paths, ensuring that you can develop your skills while working on cutting-edge network solutions. Located in a vibrant area, the company also provides a supportive environment that values diversity and encourages teamwork, making it a rewarding place to advance your career.
